Recent Reviews from AutoNation Toyota Leesburg

Charley was super helpful and knowledgable!

I brought my vehicle in for its complementary 20,000 mile service. The facilities are clean and modern, and the staff is courteous and professional. The service was completed within the estimated time and the waiting area was comfortable and pleasant. As a long time do-it-yourselfer I checked the car over afterwards (clean oil, wheel torque, tires rotated, etc.) - all was done to my satisfaction. Very pleased with the service I've received.

I have been pleased with AutoNation Leesburg's previous maintenance since purchasing a Camry in April 2021. The only issue was being told the wait was approx. 1-1/2 hours which ended up being closer to 3 hours. However I did not mind the extra time in the comfortable waiting area and we are very pleased how the car operates and ride. Thanks to all.

I took the car in of an oil change, received great service, including shuttle service. Only issue is that the recommendations for further work that listed on the bill were not very clear.

Patrice was so kind a great person to work with, absolutely no problems and we are sure to recommend him to all our friends

Sales team was helpful in getting me situated. They also fixed additional things on the TCUV Rav4 I purchased.

I’ve owned three Toyota 4Runners, two of them purchased from AutoNation Leesburg, Virginia, and I live over an hour away in West Virginia. My most recent purchase was a 2023 Off Road 4Runner because as a wildlife photographer I spent a lot of time driving in the woods. Recently I had the 10k mile service performed. Unfortunately, the oil filter gasket was defective and all but two quarts of oil blew out of the engine as I headed down the highway soaking the vehicle in oil. Lights and buzzers went off and now in Maryland had to pull off the road. As I did, I noticed right in front of me was another Toyota dealership, Younger Toyota. I pulled in, explained the situation to a Service Associate, Gabriella, who immediately brought the car into a service bay, had a mechanic identify the problem, repair it, test the engine, and clean up the undercarriage and rear of the car, and had me back on the road in less than two hours. Gabriella documented everything and emailed me photographs without even asking. I contacted AutoNation Toyota, spoke with the Service Director who asked me to bring the vehicle in so they could check over the engine and they did a truly remarkable job. They checked the work done by Younger, performed a full computer check of the engine, and then did a full new car detail on the vehicle, cleaning the undercarriage and vehicle inside and out. AutoNation offered me a loaner, but I preferred to wait, and they immediately agreed to reimburse me for all costs incurred. Both Younger Toyota (and Gabriella) of Hagerstown, MD, and AutoNation (the Service Director) of Leesburg, Virginia, deserve a 10 Star review for truly incredible “old day’s” quality service and customer dedication. I’d use them both forever except next week I move to Montana. Can only hope Toyota Montana is half as good!

January 2023 I purchased a new Toyota Sequoia from AutoNation Toyota Leesburg, Virginia. Awesome buying experience. Also, I purchased a few vehicle protection packages. Already needed the tire protection. I got a screw in a tire and they replaced it under the tire and rim package.

We just sold our used car to this Toyota Leesburg and they were so kind and helpful! Dealerships being “kind” is not what most people think of so you know I truly mean it when I say this! Patrice helped us from start to finish and made it so seamless. He was so nice and helpful and made it a pleasant and personal process, unlike some of those other bigger companies. We will definitely be telling more people about this experience! Thanks again, Patrice!

Have been leasing through Toyota Autonation since 2019. I had a difficult time finding a new vehicle upon the end of my lease due to supply chain issues. Patrice helped me extend my lease another year and eventually buy out my car, which I have loved leasing and was in great shape to purchase. The purchasing at the end of the lease was a simple process, and Patrice had our best interest in mind for each step.

We had an amazing experience selling our car. Everyone was really helpful!

I filled out a form to see how much my vehicle would be worth, and quickly received a text message from Kristin here at AutoNation. She was incredibly accommodating towards my crazy family, and has the patience of a saint with my health causing delays. My kids enjoyed talking to her and getting snacks at their little convenience area inside while we waited. If you need to sell a vehicle, or buy one, definitely give Kristin a call! Thank you all for everything AutoNation! :)

Jorge Gonzales was our salesman, he was a pleasure to work with.

My sister went to Toyota Leesburg yesterday and had a great experience. All staff gave wonderful customer service. She’s definitely going to go back!

Very good customer service and provide high quality of recommendations.

The good news. I was done with my 10,000 mile checkup and oil change in 35 minutes. I brought the car in at 3:30 on a Wednesday. They told me two hours and they would call. After two hours 5:30 I called and asked if my car was ready but the person I spoke with said they were not sure and that they would have my service advisor contact me shortly. After waiting to hear back from my service advisor for an hour I decided to go to the dealership to find out the status of my car. 6:45. I arrived at the dealership only to find no service advisors around. I then asked the person at the desk where are the service advisors and was told they were gone for the day. She asked my name and handed me my keys and paperwork. I failed to mention when I first arrived there at 3:15 I stood in line at the service desk. Mind you I was the only one in the line and there were four or five advisors at their desk. I stood there for nearly 10 minutes before anyone acknowledged me. When they did I was told that my service advisor wasn't around but that he would assist me anyway. Still no one else in line. In closing, while the time it took to get my car serviced was above my expectations, the service I received from the service advisors was far below my expectations. I hope this review helps Auto Nation Toyota and the service advisors that work there to focus on better customer service to their customers and future customers

The entire process was quick and easy. They treated us with respect and took care of us from start to finish. If I ever need to sell or a buy a Toyota again I?ll come here first.

Quick and efficient. Solid customer service

The entire process was quick and easy. They treated us with respect and took care of us from start to finish. If I ever need to sell or a buy a Toyota again I’ll come here first.

Getting it right the first time is the ultimate goal. But, that doesn’t always happen. When it doesn’t happen in a service-oriented business, service recovery becomes critical and the key to moving forward in a positive direction for everyone involved. Following our recent unhappy experience (previously posted on this site) with Leesburg Toyota, we experienced outstanding service recovery from them. They openly addressed our concerns; and, as a result, we will definitely continue to use Leesburg Toyota’s service department going forward. In addition, if you were to encounter similar issues or otherwise, I would encourage you to discuss them with the appropriate folks there, as I think you will find a willingness from them to work through your concerns with you. (Please note this follow-up post was not a condition placed upon us; and, instead, Leesburg Toyota’s service recovery efforts inspired us to freely add this follow-up.)

Very nice. The only change would be to provide half & half or whole milk for coffee. I hate the powdered chemicals. People were courteous abd more than that friebdly.

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I had a great experience in Auto nation and I highly recommend it to all. I found the team very professional and kind. Nazir Fazelyar assisted me throughout the process. He helped me finance the price with a fair interest rate. He was so patient and he clarified everything to me before I purchase the car. Honesty is what makes Auto nation reliable. They do not have too many additional charges. There is no market adjustment fee in Auto nation which makes it outstanding.

I wanted a manual shift. Gene went way above and beyond the call of duty to find me one. Found one at another dealer. After it was taking so long managed to get the factory to build one for me. Have purchased thre Tacoms from him in the past. He not only remembered my name after over three years he has been extremely helpful. Highly recommend him to others. Sincerely, Dave

Since about 2002, we have been using Leesburg Toyota to service our three Toyotas. Thus, we have had, in our opinion, a fairly long experience history with the dealership’s service department. Since I’m being solicited by the dealership for my opinion on our recent service experience, I’ve decided to share it. We recently had our 2018 Toyota Highlander (currently with a little over 60,000 miles) serviced by Leesburg Toyota. Our recent request was for a 60K service along with a Virginia State Inspection and replacement of front and back wiper blades. These requested services in conjunction with other recommended services resulted in a total billing of $2,697.96. Unfortunately, this service occurred after we had just spent $1,496.00 in November of 2022 for their 55K service in conjunction with other recommended services at that time. Thus, within five months’ time, we have spent a total of $4,193.96. In our opinion (for a car with the quality of a Toyota and milage during this time of 55,000-60,000), this seems to us to be quite pricey. Granted, I selected the 55K as well as the 60K services along with the additional recommended services; but, as auto owners with limited knowledge regarding what’s best to keep a car running, we heavily rely on the guidance and direction of the service department. Perhaps, given our limited knowledge base, we are wrong and the cumulative amount we spent is not out of the ordinary. Nevertheless, we feel a quality car at these milage milestones shouldn’t be needing almost $4,200 to stay in good running condition. Regrettably, we will now more than likely consider other options for servicing going forward.

Pleasant experience all around Location is convenient.

I was met by a sales rep as soon as I entered the lot. Sayed was personable, kind and quickly found the vehicle I was interested in.

I've purchased all of my vehicles from Leesburg Toyota for the last 15 years, and had them all serviced there as well. This most recent service trip was as good as the others... quality people, excellent technical care, and always letting me know about upcoming needs without pushing or pressuring to upsell. It's why I keep coming back.

There is a reason we selected AN Toyota for our dealership, they are committed to ensuring the needs of each customer are met. From the beginning, our sales rep and even the mgmt. team made us feel welcomed and supportive. They answered our questions; they didn’t rush the buying process; and when it was over they followed up to make certain we were satisfied.

Great service and price. What else is there to say.

I placed a deposit on a 4Runner that is in transit. Upon arrival to do so, I was met by my salesman with a complete spec sheet and pricing information. The salesman even made certain there was a same model 4Runner there to test drive. He answered all my questions. It was a very positive experience. Thanks Nate.

we were pleased with our purchase from this dealer our salesperson was professional,knowledgeable about our vehicle,we would definitely deal with him again overall we had a very pleasurable experience

Carlos saved my weekend!! Got my tire patched in one hour!!

Mohammad is exceptional start from the beginning to end.

wonderful helpful staff. Felt listened to in choosing my next car

We had a great experience at Autonation Toyota. Zack was our salesperson and he was patient and knowledgeable. He made sure to understand what we were looking for and helped us out. We will definitely return and if you stop by, we would recommend Zack.

The staff here was awesome I want to thank, Bill, Kam, Charlie and Jim they?ve helped me so much and they took really good care of me

My experience at AutoNation Toyota in Leesburg was excellent! The highlight was working with Kristen. She was able to answer all of my questions about the vehicle I purchased and was polite and professional. I didn’t feel any pressure during the buying process and since then Kristen has followed up to ensure I satisfied with my purchase. I visited several car dealers in the area before this one and I’m glad I came here!

I was very pleased with the team at AutoNation. They were pleasant to work with and all were extremely professional.

I've always had a good experience with AutoNation Toyota in Leesburg. My 4 Runner has been serviced at that location since purchasing it in 2015. Service staff are competent, considerate and professional, work performed always completed on time and done correctly. Highly recommend AutoNation Toyota in Leesburg!

I was very pleased with the team at AutoNation. They were pleasant to work with and all were extremely professional.

Open sidebar Parts Department Review. Model: Default (GPT-3.5) James Stigliano Leave a parts department review with 6 lines I recently visited the parts department and I must say, I was thoroughly impressed. Margaret was friendly and knowledgeable, and she was able to assist me in finding the exact part I needed. The prices were reasonable and the selection was great. The department was clean and organized, making it easy to navigate and find what I was looking for. Overall, I had a positive experience and would highly recommend this parts department to anyone in need of Toyota automotive parts. Thank you for your excellent service!

Patrice was great! Thoughtful steward of the purchasing process… Helping my 1st time new car purchaser.

Autonation Leesburg is very professional. I had an issue with them and as soon as came to know about the issue, management personally took care of it. Exceptionally amazing service..Thanks

These guys go above and beyond. They take care of you even when they don?t have to. Quality people here.

Always buy my parts for my Camry from Margaret, she is very knowledgeable and I get the best customer service.

Great customer service. We got a great deal on a new car. Management worked with us to earn our business.

Had a great experience with Gene and John purchasing a 2023 Rav4 Hybrid and trading in my 2018 Jeep Wrangler Unlimited Sahara. Thank you!

Patrice was patient and excellent taking care us . Great customer service . He is the best person. Thank you yo Kam

Awesome, very fast...

I bought the car from this dealer. My whole experience with this dealer team was excellent. Thank you Patrice the best sales consultant and Kam .

Mr Mohammad was awesome and great to work with. He went out of his way to get me everything I needed. He was very knowledgeable and has a great personality. I was very impressed by him.

Good actitud, amazing person, and very helpful service

Needed a new car after my 16 year old van died. Auto Nation gave us the most competitive price and working with them was a breeze. The price they quoted was the price we paid. Our sales person, Nazir, was easy going, professional and helpful. Was a positive experience.

Sayed was very helpful and professional. He answered all my questions and took care of one issue I had with the sequoia

The extent this service team went through to find and fix an intimate problem I was experiencing with my Rav 4 is just mind blowing. Not gonna get into details lol just knowing that there are still people out there who are willing to go above and beyond to to ensure they are putting the best service out there possible auto nation toyota of Leesburg sets the standards dealers should strive to be customer for life

Mr Rahman was wonderful in showing me around. Definitely recommend.

Gotten my service done here for both my fj cruiser and corolla, fast professional.

Servicing ’17 Camry, advisor accurately addressed my concerns about transmission flush, suggested other overdue items I had neglected and didn’t recommend oil change for another 5k.

These guys go above and beyond. They take care of you even when they don’t have to. Quality people here.

Salek was very helpful in ensuring that I find a car that suits my needs

Service was done efficiently I especially appreciate the complimentary ride home and back instead of waiting a Auto Nation

Looking for Camry, called different Toyota dealers, none of them gave me any satisfactory answer till i called Autonation and happen to talk with Ashraf, once he found out what i am looking for he said i have two Camry and i am sure you would love them he sent me pictures within a minute along with details. I couldnt resist drove to autonation and within 15 minutes i bought one of them.. all i wanna say Ashraf the Men made everything very simple and easy. Definitely recommend to visit this place 5 ⭐️

I worked with Nazir Fazelyar to my first car. Even with the car shortages and the increased demand and pricing, he was able to give me a great price that much lower than any other dealership in the DMV area. I would highly recommend this dealership to anyone looking to purchase a new or used vehicle!

I went to AutoNation in Leesburg because a different toyota dealership owed me a 2nd key snd FOB for my purchased vehicle. I had been waiting for 4 months when I decided to take my business to Autonation in Leesburg. The 2nd key and fob purchase and programming transaction was seamless. It took 1 week in total from making a call to the time the job was complete Amazing...considering the other dealership had me still waiting after 4 months and multiple phone calls.

Nice and easy.

I went to AutoNation in Leesburg because a different Toyota dealership owed me a 2nd key and FOB for my purchased vehicle....I had been waiting for 4 months so I decided to take my business to Autonation in Leesburg. The 2nd key and fob purchase and programming transaction was seamless. It took 1 week in total from making a call to the time the job was complete Amazing...considering the other dealership had me still waiting after 4 months and multiple phone calls.

This was best move I have made I loved my Corolla but this Chevy Trax is great on gas and it?s good on the road, I have told friends and family about leesburg auto nation

Cameron Roger was very helpful, he was also very patient in helping to address all my concerns.

Josh did a fantastic job of easing me through the buying process and making sure I understood everything! He was very professional and patient. I highly recommend both auto nation and Josh if you are looking to buy a new car.

I worked with Cameron and he took care of everything from ensuring my car got fixed, working with my insurance and always following up.

Excellent fast service with Cameron Rogers taking care of every detail thanks!

Nate was there with us through finding the perfect car for us, took more than one day but he was patient, showed us options and even helped us get a better rate than the bank. Would recommend 100%

Nate was there with us through finding the perfect car for us, took more than one day but he was patient, showed us options and even helped us get a better rate than the bank. Would recommend 100%

Nate was there with us through finding the perfect car for us, took more than one day but he was patient, showed us options and even helped us get a better rate than the bank. Would recommend 100%

Edit: went in yesterday (03/03/2023) I spoke to Carlos Reyes. He was super helpful and explained what the services mean, how much they are, and was super patient. Thanks Carlos! Always friendly staff, and it being a Toyota dealership, the work done on your car will be high quality work.

Brought my car in for service on Wednesday and of course it needed additional work (brakes). They were able to get the parts and the brakes replaced in no time and picked up my car the next day. Except when I drove it away there was still an issue with the parking brake and had to bring it back. Needed to get back to my office but the staff (Cam and Jose) was nice enough to drop my car off at my house. Was a little annoyed about having to bring it back but I feel like they made it right. Excellent customer service overall.

Carlos was very helpful in explaining what each service was, what it included, and what the cost breakdown of each service was. He was also super patient with me and explained them in an easy to understand way.

I have reached out to service manager at Toyota Leesburg regarding the issue on my truck. He has address my request with in very short period of time and provided the highest level of customer support I have ever experienced at any dealership. Thanks to service manager and his team on great service and excellent experience.

One of the best service in town .. Very smooth process and professional..

Thank you Jim . GOD BLESS YOU !

Zack was a great help! Made the lease-end process simple and easy!

Justin is always super helpful.

Fast convenient experience in car purchase

Working with Zack was awesome. He was honest about what the steps would look like if I were to try and buy a car, and about what things I do and do not need to buy. I felt important and cared for. Charlie was great too at explaining to me the financial side of things as well as warranties. Rick took the time to explain why my credit rate was what it was and how they could help me. Overall 10/10 experience that ended in me buying a new Tacoma!

George was awesome on helping me secure my new GR Corolla and Charlie with giving me the best option of purchasing it (without markups too so highly recommend this dealership!)🙌

The sales team was very nice and helpful, they gave us all the information on our car we wanted. They have a great inspection process which gave us peace of mind.

Very happy with my recent service visit at Auto Nation in Leesburg. Booking online was easy, staff was friendly and informative. They sent text messages as the car was being serviced and notified me as soon as it was ready to be picked up. Payment was made online so pickup was quick and easy. Highly recommend!

Overall good experience. Customer Service agent was good. Just wish the transmission fluid smell wasn't so strong inside the vehicle after service.

Carlos is a great example of a service provider

HELP ME CHANGE THIS REVIEW BY GETTING PEOPLE THAT SOUND LIKE THEY CARE ATLEAST AND WANT TO HELP .

I first talk about the Service Department area which is so clean , nice seats and a big TV screen . There is coffee machine. Floor is clean . Restroom is clean except for the sink . This is to me a shocking experience in a good way , because I never been out of a Service Department this fast. Usually wait time for only an Oil and Filter change in other Service Department Dealerships wait time is 2 to 3 hours and just leave you sitting until you turn blue. You have to always check the service advisors out . But this time the Service Advisor named Justin Embrey came to where I was sitting and told me that the truck is ready to go . I was surprised never have this best experience ever in a Car Dealership Service . Department. Or I hope this service is fast because its a slow day. But anyways, I am so satisfied with the service done today . That is why I say 5 stars . Thanks also for ASM Daniel Carabantes who also nicely answered my concerns. And also thanks to the Service Mechanics who did the service and thanks also for the Valet or the person that takes your vehicle from the service department area to the other building where they do the service Work area safely. I saw him driving your car with care . Not like at the other Dealership in Tysons Corner they drive your car in a speed bumps like they are in the Nascar .

Jorge was so helpful to us throughout the whole experience! We couldn’t have asked for a better experience in purchasing our new vehicle. Everything went smooth and he answered all of our questions thoroughly and helped us complete the process with ease and we enjoyed our time spent at the dealership with him!! If we need another vehicle in the future we will be back to see Jorge Gonzalez, no doubt !

Normally buying car is hard but when sales man is right person it makes your life and decisions easy. Wonderful experience buying my 2023 Camry. Ask for Sales guy Ashraf he is good listener and very friendly. Thanks autonation

Mike was a great salesperson. Not pushy and very polite. The dealership is clean and had a great selection.

The wait time was just too long for an oil change and the back of mirror being replaced. 4.5 hours!!!

Courteous and knowledgeable staff helped guide me through the process of buying my Toyota Tacoma. I also appreciated their prompt follow up on several questions that I had after the sale.

The best seller, my family have bought over 10 cars from him

Very efficient and helpful especially Justin. This being my 1st time at Auto Nation Toyota Leesburg he walked me through all the steps from check in to check out. Would definitely recommend Auto Nation Toyota for anyone who needs service on their vehicles.

I have taken my Toyotas to AutoNation Toyota Leesburg for routine service and inspections since 2019. They have never tried to up-sell me on other work unrelated to the scheduled service or issues even though a couple of my Toyotas are 10 and 20 years old. Anymore, the cost difference between Toyota service and a generic shop is minimal, and I prefer to use genuine Toyota parts whenever practical and available. It has always been easy to drop my vehicle off for service. If I have a complaint, it is that they take a bit too long to complete basic services. Waiting 4 hours for an oil change, tire rotation, and balance is a bit much, hence the 4 stars.

Daniel in the service department in Leesburg was helpful and polite. My car was finished in less time than projected and the shuttle service was good.

The wait time for maintenance was horrendous. Appointment was 1:30 pm. Car not ready until 4:30, after checked w/Rep and he tried to expedite. No update/explanation they were backed up. 2nd time (over 4 hours wait). I would not go back if I had not bought the service packet. Hard to rate the quality of repair - only can tell in a few weeks.

Took my Toyota 86 TRD in for a safety recall (fuel pump). Service department at AutoNation Leesburg is EXCELLENT! Work was completed quickly and efficiently. Waiting room was large, clean, and pleasant.

?Took my Toyota 86 into the service department for a safety recall (fuel pump). AutoNation was extremely professional, and did a great job while I waited (quicker than expected or planned for)! The general manager introduced himself to me while I was waiting, and offered his assistance if needed. I am overwhelmingly impressed with AutoNation Toyota Leesburg!

Great and easy experience with Zack and the entire team. Highly recommend working with them.

I highly recommend this dealership. The staff was quick and very friendly, they all did everything they could to make sure I got everything I was looking for and more. I’m so happy with my new car and can now carry my kids with plenty of room with no hassle! Thank you all again!

Took my new car in for tire rotation and first oil change. Always feel welcome and happy with the results.

First time to autontion Leesburg for service my vehicle l really like how automation does business I had a good experience with Moses he was very Honest he take time to explain what service needed today and what recommended for next visi Definitely I will come back with my other Toyota.

Honest description of repairs needed, fair price including discount where possible, good communication, and quality work.

First time switching over to them for service work on my Toyota. I really like how Autonation does business. Many other dealers that do service work will not let you know estimates/costs until the middle of the work which delays how long the car will take to be ready. Our service rep kept us informed with recommended maintenance as well as provided reasoning behind the recommendation and clearly defined pricing (ahead of time). Big fan and will solely use them moving forward!

The customer service wasn’t good at all I didnt get no discount and was not happy with the deal and the loan manager was not nice at all he had long beard and black hair only guy who helped us in a good way was MO in general im unhappy.

Honest description of repairs needed, fair price including discount where possible, good communication, and quality work.

Went in for a look-see, left with a beautiful truck. Everybody was extremely helpful and tended to what I wanted. It was a great experience.

Chris and Justin were took care of my wife car and they were very friendly and knowledgable people. Thank you guys

All of the employees were very friendly. They explained every details us during service maintenance I appreciate

I had a great experience at Autonation Toyota Leesburg from placing a down payment on my car to purchasing the car when it came in. The salesperson, Mohammed, was extremely helpful and friendly. He was able to help me get the exact car and color I wanted.

Thank you everyone! Great service!

Had an excellent buying and financing experience. Thanks to Rahman Z for making it so easy and pleasurable.

Courteous and friendly service. Mohammad Salek answered all my questions and provided a range of solid options that facilitated my decision on which model to buy.

Had an excellent buying and financing experience. Thanks to Rahman Z for making it so easy and pleasurable.

jorge es una excelente persona y está presto a ayudarnos

I got the price I wanted and the service was great!

The whole process went smoothly. They give you a call and send you a msg reminder of your appointment. I got to my appointment earlier but they still helped me anyway and were done in 15mins! customer service was great and the guy who helped us was very nice.

I came in for a routine oil change and maintenance checkup of my 2010 Prius. The techs found a few other things to adjust, so I agreed. Photos of worn/dirty parts were provided to help with my decision. They applied a 25% off coupon to my total bill, since I agreed to have their recommended repairs done at the time. A good deal!

Professional and nice service.

the most humble and kind guy I've ever met and talked with. He helped me a-lot to get my new car and its awesome. Thank you so much.

Patrice and Salek were amazing to work with! Very friendly people and made this process quick and efficient ! Highly recommend working with these two men and the dealership!

I appreciate the professionalism and salesperson I worked with. I would definitely return given the opportunity to do so again.

Autonation was very honest. We had been to another Toyota dealer for my last oil change and they said the struts were leaking. We had my 4Runner checked at two other local garages that said there was some residue but not leaking. Autonation concurred that there was no leaking at all…they did not try to sell us a product or service that was not needed. They also give a military discount! Definitely going back for future service.

The sales rep and manager were very kind and helpful. They took the time for me to look at all the cars I was interested in. When I chose the 2016 Nissan Sentra it only had one key and they are going to get me the second key. When the car failed the Maryland state inspection, the are going to fix the car so that it passes inspection for free.

Checked me in quickly. Discussed what needed done. Promised everything finished at a certain time & was done 15 minutes early. Thank you!!!!

The process couldn’t have been smoother. I was looking at a car online and put my interest in to check it out. I was contacted the next day by Zachary Williams to see when I was available. I came up that day to check out the vehicle and ended up making a decision the same day. Everyone at the dealership was super friendly and made sure I was well taken care of. The atmosphere couldn’t have been better either. I was very happy with my visit and thankful I walked out of there with a new car. Highly recommend this dealer.

Jorge Gonz�lez was the seller who took care of us He was very friendly, nice and patience.. He explained everything about the new car I got a good experience and I am happy with new venza

My experience was wonderful and looking forward to future experience. Thank you!

I took my Toyota Highlander in for routine maintenance. From the beginning to the end, it was a pleasurable experience! Daniel was very efficient with the check in, told me what the price would be before they even got started, kept me informed….and it was even done sooner than he promised! You can’t beat that!

George Garcia and Louis Lucas were amazing and professional!

Service personnel were great ! Thank you Justine , Brian and Admir

I had a great experience with Autonation Toyota. I bought my last car here and was amazed by service and people here.

Very good service. Easy to schedule.

Very respectful and professional folks.

The men at this location are super caring, kind, and knowledgeable. I feel so at home whenever I come in with questions regarding my car. They always take care of me, and every time I think it can?t get any better, they shock me with even more hospitality. Whenever I walk in, I am constantly greeted with warm welcomed. Gene helped my uncle buy his car and when I stopped by inquiring about tints, him & the GM Jim IMMEDIATELY took care of me, even though they were there to help my uncle, they still took time to help me. Kam always has his doors open to answer my last minute financial questions. The best part of it all, is they always take care of their customers. I am loyal to this dealership and will always recommend them to my friends and family. Moral of the story, these men are exceptional and I will forever continue to get serviced by them, they truly go above and beyond to ensure you leave satisfied. Best decision I ever made was buying my car from here.

Jorge was great, I'd definitely recommend him! Buying a car is normally pretty boring, but he was fun and made it all much more bearable.

Purchased a new car and Jorge was the best and helped me find exactly what I was looking for! Wonderful customer service and a speedy experience overall!

George did an amazing job! Thanks a lot for your patience!!!! You ROCK!

Bryant Tate is the best! He’s been very helpful to my family. Just purchased our 4th car with him and AutoNation

Competent, knowledgeable. No hard sell. financing was a pleasure to deal with?

Justin is trust worthy service advisor. When ever I come for service he will inform me what need to be done. I am very happy with the service

I've only had my 2010 Prius serviced by AutoNation. Has always been a good experience. My car has almost 170K miles, runs great - they have helped me keep it going top notch!

Jorge was extremely helpful and helped us a great deal.

I have been working with Rick over 3 weeks on getting the lowest rate possible. He was amazing not only explaining me about my credit but also could be able to get me financed.

Patrice was great. He stayed in contact with us and always gave alternative options while waiting for the right truck to come in.

Completely satisfied. Answered questions. Arranged for a ride home while the cars was there, called me when it was done and arranged to pick me up.

I went in for my warranty service and had a favorable experience. The service team provided excellent customer service and the vehicle was ready in a timely manner.

I have been working with Rick over 3 weeks on getting the lowest rate possible. He was amazing not only explaining me about my credit but also could be able to get me financed.

All around great experience starting from appointment to service and payment. Best place for after sales service.

Took my car in for a diagnostic on a wheel bearing/speed sensor. When i picked it up, it was in limp mode and the Check engine light has come on. The general manager, Jim, contacted us shortly after leaving this review and truly turned this situation around for us. He personally took care of the situation and was able to return us the car in better condition than we brought it to Autonation in the first place. Thanks for turning this experience around!

I dropped by yo see if they had an opening for regular service for my Toyota Tacoma because I was having trouble scheduling online. Service was done and I was back in my car in about an hour

Thank you, Mohammad and Bill, for making the experience of trading in my car and finding something safe and affordable both pleasant and transparent. I appreciate you both.

Not real thrilled with the service I got. Buying this used 2017 VW Tiguan at the Autonation Toyota in Leesburg was a great experience...I even added on over $3000 to the loan for a service plan and future oil changes thinking they would do the service. Recently, the engine light came on and I first took the car to Advanced Auto to check the code for free, which said a misfire in cylinder 4. So I made an appointment with AutoNation and all they did was run the same diagnostic and wanted to charge me $160 for the diagnostic until I complained. Then I was told to take the car to a Volkswagen dealer since they were an Autonation Toyota dealer. I thought this was unusual, but maybe times have changed and dealers don't service used cars if it's not their "brand" I dunno...but I took the car to a VW dealer 30 miles away where I had to pay a $165 diagnostic to tell me the same thing. Today I am taking the car back to them to see what they can find. Not happy.

I had both the state inspection and routine service done - fairly quick turnaround time, and no issues.

I recently purchased a used Hyundai Santa Fe from Autonation Toyota Leesburg. I saw it listed on Edmonds. I made an appointment to see it. The car was ready to drive when I arrived. Other than a question about trailer package which was resolved by the general manager everything went smoothly. I live in Maryland and Autonation is titling, registering and getting my tags from Maryland.

I called in as I had an almost dead battery and Carlos - service advisor was super helpful and was able to get a new battery installed and expedite service, much appreciated!

I recently purchased a used Hyundai Santa Fe from Autonation Toyota Leesburg. I saw it listed on Edmonds. I made an appointment to see it. The car was ready to drive when I arrived. Other than a question about trailer package which was resolved by the general manager everything went smoothly. I live in Maryland and Autonation is titling, registering and getting my tags from Maryland.

Very positive. I recommend this facility to others. I was taken care of in an expeditious manner and treated professionally

Rahman helped me good , easy in and out .. so cool to work with him

Was very patient and attentive!

Very friendly and helpful staff, does not push vehicles - will work with you to find the right fit. Great experience, Highly recommend

Excellent service, Bryant is one of the best Salesmen I ever worked with in the last 25 years. Extremely happy with the service provided.

I give 5 stars for working with Zack. Zack was great and I would recommend him to anyone. I give 0 stars as I left without making a deal. If you expect to get any break on price, they won’t do it. I did not feel like they were working with me as there was zero movement on price. I’ve never worked with a dealer that wouldn’t come down even a little. I walked out over 2k in price. The price has nothing to do with Zack, so if you come, work with him but don’t expect the sales managers to work with you on price.

One price used car is great. I was looking for a deal and found lowest price at Leesburg Toyota. It was no need for me to negotiate further.

Experience was great and representative explained everything well.

Sayeed took care of me purchasing a new car. He was really smart and helpful throughout the process. He got the car I wanted at a great price. If you come please ask for sayeed

I made an appointment to get my oil and filter changed, I made an 8:30am appointment for my wife to take it in for the service. They had my 4runner until 11:30 and DID NOT change the oil...THEY decided that they were going to do just the 55,000 mile service that the only real work was rotating the tires.. and for a shop to put it up on a lift and rotate tires IF they are SLOW should only take at most 40 minutes... and then tried to scare my wife with "the brakes need to be changed" when they still had plenty of wear left!

Wonderful people in service thank you !!

Bought a used vehicle with <100k miles from this dealership. During the sales process everyone of course raved on this vehicle's superb condition and how beautiful it was. Well, after owning the vehicle only a few weeks I had to pay over $1600 in repairs such as a water pump (MASSIVE coolant leak, with stop-leak found trying to conceal it), tie rods, and battery. The car failed MD inspection in multiple areas for crying out loud. They half heatedly offered to help, with offering for me to bring the car back for them to "look at it" even though I live 1.5 hours away as they only offered to do so after initially making claims the vehicle was sold "as-is". I find the need for repairs very concerning considering how much the staff raved on how nice the vehicle was, cited the "128 point inspection" or whatever it is. I don't buy for a second that this car actually went through the rigorous inspection process, based on the money I am out of, I suspect it was pencil whipped. These guys talk a big game and bet on their reputation as a large dealership chain, but they are no different than the other charlatans you will find at most of the other dealerships. If you buy new they might be fine, but I would never recommend buying anything from their used lot. Lesson learned for me to NEVER trust the multi point pre sale inspections and to always do an independent inspection myself, regardless of how reputable the dealer is.

Bought a used vehicle with <100k miles from this dealership. During the sales process everyone of course raved on this vehicle's superb condition and how beautiful it was. Well, after owning the vehicle only a few weeks I had to pay over $1600 in repairs such as a water pump (MASSIVE coolant leak, with stop-leak found trying to conceal it), tie rods, and battery. The car failed MD inspection in multiple areas for crying out loud. They half heatedly offered to help, with offering for me to bring the car back for them to "look at it" even though I live 1.5 hours away as they only offered to do so after initially making claims the vehicle was sold "as-is". I find the need for repairs very concerning considering how much the staff raved on how nice the vehicle was, cited the "128 point inspection" or whatever it is. I don't buy for a second that this car actually went through the rigorous inspection process, based on the money I am out of, I suspect it was pencil whipped. These guys talk a big game and bet on their reputation as a large dealership chain, but they are no different than the other charlatans you will find at most of the other dealerships. If you buy new they might be fine, but I would never recommend buying anything from their used lot. Lesson learned for me to NEVER trust the multi point pre sale inspections and to always do an independent inspection myself, regardless of how reputable the dealer is.

We bought a car here for our son 8 weeks ago. We still don’t have tags for our car. No one will get back to us when we call or email. It’s extremely frustrating. Customer service seems to be non existent.

I ordered parts for my new CHR. It was easy and they called me when they came in. TOYOTA shipped the trunk mat and trim pieces out of state to Texas for me. It was easy and the entire team helped make it easy. I took my car to my local AutoNation Store and had the installation done. Very easy. Got the first oil change done as well same time.

This place is amazing service staff is very helpful, and the sale staff was awesome I bought my girl her car here and this guys still take care of me!!

Very efficient and expert professional service both customer facing and mechanical service.

Thank you doing it as quick as possible

Look no further. The staff is super friendly and they take the anxiety away from purchasing a vehicle. The GM Jim is the friendliest gentleman I have ever met. Look no further.

Great people. The gentleman who sold me my car was so honest and kind. Service staff are great.

Bought a Toyota from my dad, but it was completely shot (needed a new battery, front tire had a nail, etc...). They were able to squeeze me in and get me out the same day and was also able to get my service maintenance done and keep it within budget. Thanks so much!

Great Service and honest technical team. I have been going there for more than five years, and the quality of the service, time, and experience is getting better

Look no further. The staff is super friendly and they take the anxiety away from purchasing a vehicle. The GM Jim is the friendliest gentleman I have ever met. Look no further.

very friendly and good service, and thanks for answering in spanish

We bought our first car from Autonation Toyota Leesburg (ATL) in 2017 and the service we received was fantastic, from servicing to financing. In 2022, we needed a second car and ATL was certainly our go to. Partrice Zunon-Kipre attended to us this time around. He is very nice and talked us through a range of options that match our needs. He kept in touch with us until we took delivery of the vehicle and continued to message to be sure that we are satisfied with our purchase and if we needed any help or have any questions. I will recommend this place to anyone. Everyone there is friendly, the atmosphere is nice and the place is neat. Many thanks to Partrice again for all his help so far.

No issues and service price was as discussed prior on the phone.

Mohammad was a great salesman. He was very helpful and knowledgeable about the car I was interested in. He was very friendly and easy to work with.

All went well, everything was finished earlier than anticipated.

We bought our first car from Autonation Toyota Leesburg (ATL) in 2017 and the service we received was fantastic, from servicing to financing. In 2022, we needed a second car and ATL was certainly our go to. Partrice Zunon-Kipre attended to us this time around. He is very nice and talked us through a range of options that match our needs. He kept in touch with us until we took delivery of the vehicle and continued to message to be sure that we are satisfied with our purchase and if we needed any help or have any questions. I will recommend this place to anyone. Everyone there is friendly, the atmosphere is nice and the place is neat. Many thanks to Partrice again for all his help so far.

Good place and helpful employees!

It’s super easy to schedule maintainable appointments. They also finished faster than expected which was helpful since I waited for my car.

Service is great! Helpful employees.

From the managers and sales staff to the finance office, everyone was a pleasure to deal with. I got a great deal on a new rav4 hybrid, it wasn’t over sticker like a lot of other places.

The team was very friendly and welcoming. Zach was great in finding the perfect car for me.

I was overcharged for the granted price. I was told by the service advisor this afternoon that my price match could be done. Then I was overcharged and not given the price match after waiting over two hours for a tire rotation and oil change.

Zahedur was very helpful in purchasing my new Tacoma! Thank you!

Great dealership 5* service and knowledge of inventory is great. Great sales people and Finance people

Good service, helpful staff

Professional staff and excellent service

We were, are and will be there due to the best Man Bryan Dorsey and his team , who always take an extra step to make customer satisfied and happy.

I always feel at home when I bring our Toyotas in for service. Everyone is so nice and helpful. We have been leasing RAV 4's for years here. Thanks, John

Awesome service advisor-his name so MOE go see him, you will be thrilled Most recent visit with Cameron was excellent on 1/26/23

This staff is amazing, specially the finance And the new car manger, I really recommend you guys see Rick and Charlie they got me the best rate possible for my girl’s friend car

Nate Burgette of Leesburg Toyota made my new Truck purchase easy. Excellent communication and follow up. From sending me truck inventories, answering all my questions, he made the whole transaction super easy. I would definitely recommend and use Nate again. Thanks AutoNation Leesburg Toyota.

AutoNation makes it easy to make an appointment for service Their waiting area is very nice. If you prefer, you can ask for a ride some place too. Staff is friendly and helpful.

Great job! Dealership purchased car. They were fair and fast.

It was the best buying experience in my life! I have got a brilliant car and outstanding service! Thank you so much!

Thank you to Mr. George Sierra Garcia for helping me purchase a beautiful vehicle for my wife. This young man was very knowledgeable on the vehicle and understanding on my budget. If you are going to buy a vehicle from this dealership you must go through him. The worst part of this experience was the sales managers and their hidden agenda. They offer you an "option" to have a appearance & windshield protection that cost $639, a door handle protection for $488 and window tinting for $799. This is not an option when buying a new car, instead when sitting down negotiating the price they inform you this has already been added to the vehicle. I recommend Mr. George Sierra Garcia because after finding out this misleading information, he still managed to hit my target number. I believe he took a hit on his commission but I'm not sure. Thank you Mr. George Sierra Garcia, you are a good man.

Charges way more than expected. I did a key fob replacement. I found the same genuine parts from other Toyota dealer which cost $170 to $250, they charged $302 plus $366 for programming also a misc charges(unknown) of $65. Finally, I paid $740 for that key fob only (no key blade included). Pretty sure it's over charged and very disappointed with it. Never ever go there again! 😱

Excellent sales team, excellent Service team, one of the few dealerships where they treat customers excellent not only when selling a car but when there is a fault or problem. 100% recommended. Great working with Kam in Finance. Felt like I was working with a long time friend.

overall - service is great- Everyone that I came in contact with helped me and if I had in question- they directed me where to go for help

Nazir was wonderful, very helpful and knowledgeable.

Excellent service from this dealership. My 21 year old son was able to negotiate his first car purchase with ease and no pressure. Salesmen, sales managers, and finance process went flawless. Highly recommend this dealership.

One of the best dealership in Virginia..Mohamed Mansour guided me very well.he updated me with everything. Kam in finance was great as well. I am fully satisfied with this dealership.

Great sales department. Bought several cars from this dealership and every time these people treated me we respect

This was the easiest dealership I have worked with. I was in and out in 2 hours. The entire team was efficient but also made sure that everything was covered at the best price in town. I recommend anyone to go see this dealership.

Waited 2 hrs when we had appointment .There were not enough miles on the vehicle for an oil change or tire rotation. They inspected it. So what took so long???? We were told it would be ready in 11/2 hrs and told to check back No one was at the desk when we went back but our paperwork and key were. The lady a few seats down would not help so we waited.

This was the easiest dealership I have worked with. I was in and out in 2 hours. The entire team was efficient but also made sure that everything was covered at the best price in town. I recommend anyone to go see this dealership.

Easy people to deal with. Most of the sales team is the same I dealt with 5 years ago

This was the easiest dealership I have worked with. I was in and out in 2 hours. The entire team was efficient but also made sure that everything was covered at the best price in town. I recommend anyone to go see this dealership.

Great people...great service...Sales people are professional and knowledgeable The service department is excellent as well. I would recommend this place heartily to my family and friends.

I was treated like family. Jorge was one of the nicest sales people I have every worked with, and the sales managers were just as great

Purchased multiple vehicles from Autonation Toyota Leesburg. Jorge, Patrice, Nazir, Bryan Tate and many more I've had the pleasure to deal with over the years.

Met Nate when browsing during an oil change. Totally professional, not pushy at all - in fact, he answered all my questions about the new safety features and made me comfortable enough to ask for a test drive. Roll the tape forward an hour and I?m driving home in my new Camry XSE !! Better than market for my trade too!!

Best service, will come back again , fast in and out , one price no haggle, Nate was the best car salesman

Quick and easy in and out in one HOUR! The sales staff was over the top. It’s the first store that a manger actually greeted me at the door of the dealership

Friendly staff that is always eager to help! The managers go out of their way to make you feel welcome and follow up on your experience even when the sales team is perfect. Very welcoming and helpful.

Purchased several vehicles at Leesburg Toyota, great customer service and very knowledgeable about his vehicle . I reserve the vehicle with no mark up. I will referral all of my family and friends

The new car buying process was smooth. The price was very good. They did not add any premium price over the MSRP Unlikely other dealers. Finance did not push to sell their product. Overall I like to support local business. I used their service from last 15 years without any major issue. I recommend AutoNation Toyota

Always had the best experience in AutonationToyota Leesburg. Bought 3 cars from there and service all my vehicles there.

We have always had a pretty good experience over the years with this dealership. From sales to service, whether we buy a car, just browsing or need service repairs, the team has always delivered.

George was awesome very nice guy helped me out he told me with my car and told me where to go, I really recommend this place everyone is so nice and friendly 10/10

Been servicing my corolla for past several years with Kristin. She is great, always takes care of me and very friendly, and gets me in and out pretty quick. I've purchased 2 cars here with Jorge and he too is very helpful. Overall, I love this dealership and will always come here for my auto needs.

I got a Subaru Crosstrek This place was amazing I recommend everything come see Charlie and Kam in the finance department they got me the best rate possible, and Jim the GM was wonderful and super accommodating

Receiver best customer service ever from sales person Mr. Salek. He is very professional and very friendly. He listened to our car buying criteria and the. He let us drive three cars to choose and we were able to choose from there. He kept us upto date about buying process and answer all of our questions. He made our decision making car buying process easier.

I have been very pleased with Jorge Gonzalez. I have bought several times with him. He provides excellent customer service. He is an amazing and. Sting sales person. Christine Knoell

Had a great experience here! Highly recommend

Met Nate when browsing during an oil change. Totally professional, not pushy at all - in fact, he answered all my questions about the new safety features and made me comfortable enough to ask for a test drive. Roll the tape forward an hour and I’m driving home in my new Camry XSE !! Better than market for my trade too!!

We have purchased six cars from Autonation Toyota in Leesburg, Va over the years and have been pleased with our experience each time.

Hani Hamwi was extremely helpful and knowledgeable about the products and the process, it was a pleasure to work with him; his customer service is superior. We will definitely be bringing our business back to AutoNation Leesburg. Thank you!

I purchased my RAV4 here and had a wonderful experience! My salesman Nate Burgette was very patient and answered all my questions and never pressured me. It was my first time buying a car so I was very nervous but he explained everything and I am so happy!

Everyone is very friendly and professional. They will do everything they can to make the best deal possible

Extremely disappointed that my car has had a tire issue since March 2022 and nothing was said to me. My service agent yesterday actually showed me pictures and reviewed the issue. He told me previous service had shown feathering and alignment issue which was NEVER mentioned to me. Car has 27k miles on it. After service yesterday tires are in the red for wear and was not prepared to shell out over $1k for tires. Extremely disappointed in past services, but very thankful for a helpful service person yesterday.

He sold me a Corolla HB took care of me

Great service, Chris D was very helpful! Highly recommend them as they always are more interested in the customer and treat them well. Lots of options given, not pressured into anything

Best dealership awesome customer service positive attitude and good people very reliable and respectful

I enjoyed my purchase. Jorge Gonzalez was very knowledgeable and helpful. He found me the perfect car for me. He was very friendly. I will keep coming back to Auto Nation and Jorge when I need to buy a car. Thank you

Great dealer to buy from, highly recommend Mohamed Mansour. I?ve been to dealers all around the DMV and this was a breath of fresh air.

Bought my C-HR at Toyota of Leesburg and ordered a bed mat for the trunk. It's perfect and the service was excellent!

Check Engine Light … able to analyze the problem and provide a corrective solution

I had a very good experience with Auto Nation at my last 2 visits. Everyone I dealt with especially Cameron was very helpful! I will definitely use your services in the future.

What a wonderful team.

Poor service department, they are money hungry they will try to up sale you the whole way. I called about a repair quote they want to up charge for checking unnecessary things and won’t give you quote price for labor/parts. After calling multiple Toyota dealers this is the only one that had seemed to have a issue. Absolutely horrible customer service. Do not go here!!! Leesburg does not deserve your business stay away..

Very efficient yet friendly. They were able to complete the checkup quickly.

Excellent customer service, great staff thank you Toyota Auto Nation

We came to test drive a specific car and it was ready for us when we arrived at the dealership. Everyone was professional and courteous. We were out the door with our new (used) car within about 2.5 hours. Good overall experience at Autonation Toyote Leesburg. Thank you!

Great place to buy a car.

I was pleasantly surprised with George?s knowledge of the inventory and the specific vehicles that I wanted to view. He made the process very easy and was very personable. I came in with my own pre approval rate from my bank and they were able to match it and offer a lower rate as well with different payment options. It was a very smooth transaction and I would highly recommend George!!

Kamrul was amazing, he accommodated us to everything we needed. I would definitely recommend him to anyone who’s looking for the perfect car.

Kamrul was a pleasure to work with!

Courteous and prompt service.

dealership replaced driver mirror but mirror could not be adjusted and faced the ground. Had to return to the dealership and wait an hour for them to install it correctly.

Bought a car recently from this location and was extremely happy with the services. I got a new a RAV4 for my family and an amazing deal. I really want to thank financing because Kam made it super easy and I will recommend to my friends and family!

Great service. Daniel Carabantes was awesome. He fix a mistake on my bill right away. Great job Daniel!

Highly recommended. Admir has been servicing my vehicle for over 5 years and every time I bring my vehicle in for servicing, it has always been taken care of timely.

They are really very cooperative and good in nature especially brother Nazir he is really a gentleman and caring guy I want to give him more than five stars ❤️

We recently purchased a new vehicle here and the service was impeccable. Patrice was wonderful and the entire staff was extremely knowledgeable and very pleasant to work with. We would highly recommend.

AN Leesburg was fantastic. From Bill the manager to Patrice the salesman to Tom the finance guy... it couldn't have been a smoother, non pressure experience. And here's the kicker: AN Leesburg doesn't just drop you once you sign on the dotted line. I bought a used Jeep. It's outstanding, and I love it, but it has a few issues. There's no way any dealership could possibly keep up with and even know about all the issues that might be present in all of the used cars they manage. But some places, while attentive and helpful in trying to get your to buy, ignore you or worse, charge you up the wahzoo for any repairs made after the sale is complete. AN Leesburg isn't like that. They are working with me to get the Jeep right, all on their dime so that I'm satisfied. Seriously, this is a unique place to shop. I'd make the hour drive again in a heartbeat.

Service was good. This is my second time purchasing a vehicle from here. Would definitely recommend.

The staff treated me very well on my recent purchase. Process was smooth from beginning to end. The sales team went above and beyond. Kam was very professional and helpful with all the paperwork. Highly recommend!

AN Leesburg was fantastic. From Bill the manager to Patrice the salesman to Tom the finance guy... it couldn't have been a smoother, non pressure experience. And here's the kicker: AN Leesburg doesn't just drop you once you sign on the dotted line. I bought a used Jeep. It's outstanding, and I love it, but it has a few issues. There's no way any dealership could possibly keep up with and even know about all the issues that might be present in all of the used cars they manage. But some places, while attentive and helpful in trying to get your to buy, ignore you or worse, charge you up the wahzoo for any repairs made after the sale is complete. AN Leesburg isn't like that. They are working with me to get the Jeep right, all on their dime so that I'm satisfied. Seriously, this is a unique place to shop. I'd make the hour drive again in a heartbeat.

Sayed made the deal quite simple and very friendly approach with no typical sales pressure

This place is fantastic. I was recently helped by a gentleman named Kam, and I had a great experience. If you are in the market for a new vehicle, I highly recommend coming here, and asking for him!!!

Never knew car buying could be a good experience until I came to this dealership. Everyone was very kind and walked us through a very smooth process. I feel like I even made a friend or two. I really appreciated how detailed Kam was with his financing approach as well. He seemed to really care about us and treated us extremely well while giving us an amazing deal. We will recommend to friends and family and are excited about our brand new Camry! Thanks again AutoNation Leesburg for a great experience and not having us sit there for hours on end :) much appreciated

Overall had a great experience! Everyone was very friendly and attentive. Highly recommend working with Patrice and Kam in finance.

Awesome experience. Very straightforward buying process.

I had a great experience purchasing my rav4. They treated me like family. Rick and Kam went the extra mile to make sure I was happy with everything.

Customer service here was great! Kam was especially super helpful with the financing aspect of things!

I use the service department in Leesburg for all my auto service needs. They are professional and do great work!

I always come to Toyota to get all of my service work done, I couldn’t imagine going anywhere else. The staff is always kind and attentive and there’s never any hidden fees or overcharges. Just good quality work everytime.

The purchase experience was great. Excellent customer service. The necessary repair was disappointing but also included excellent customer service.

Take my car in regularly and never have a problem. My advisor is always pleasant and friendly. Thanks for keeping my car safe and running well.

Easy check-in process for my service appointment. Decent waiting area. Service was done quickly.

Great Service

Our sales associate Nate was friendly and informative. I had an additional question on the vehicle after the sale and he quickly responded with the info I requested. The sales manager Bill that worked with us was great. We had a misunderstanding about the manufacturer warranty and Bill made sure we had a satisfactory outcome. *Read everything about warranty transferral on used vehicles before buying!* The finance associate Charlie was professional and efficient, even though the sale ran well after dealership hours. Overall, a very pleasant car buying experience.

Comfortable waiting room. Work was completed within the projected timeframe.

Our sales associate Nate was friendly and informative. I had an additional question on the vehicle after the sale and he quickly responded with the info I requested. The sales manager Bill that worked with us was great. We had a misunderstanding about the manufacturer warranty and Bill made sure we had a satisfactory outcome. *Read everything about warranty transferral on used vehicles before buying!* The finance associate Charlie was professional and efficient, even though the sale ran well after dealership hours. Overall, a very pleasant car buying experience.

Buyer BEWARE of this guy (Kam Ashfakh) in Finance. I was charged $740 for a Vehicle Care Protection service plan that was never disclose and overcharged in the gap insurance in my opinion. This guy is DISHONEST & SNEAKY.

Buyer BEWARE of this guy (Kam Ashfakh) in Finance. I was charged $740 for a Vehicle Care Protection service plan that was never disclose and overcharged in the gap insurance in my opinion. This guy is DISHONEST, SNEAKY & SLICK and felt like I was taken advantage of just for the sake of GREED & COMMISSION for his own gain. I thought I thought I was walking into a reputable dealership after having bought 2 other vehicles in the past. I went into to buy a 2010 Toyota Yaris for my son so he can have his own transportation to get school. When signing your sale documents be very sure to take your time & look over the sale agreement ad that's what I FAIL TO DO. I have tried talking to someone about this matter but NOBODY has called me back. It's funny how they GHOST you after they make the sale. I the customer very DISAPPOINTED.

This is the worst place I’ve ever been for service. Estimates for service are always inflated, dishonest, and not well-explained. They’ve gone as far to try to convince me that my car had water damage after they erroneously removed a fuse. The service rep has a hard time explaining the logic behind her estimates that are always 3x the cost of the initial quote. Take your vehicle elsewhere for service, or just fix it yourself. Toyota’s support for dishonest and low quality service is at an all-time high.

Outstanding service provided by Mr. Rasim Mammadov. I would like to thank him again. He is knowledgeable about vehicle options and gave us really good APR and very good price compared other local Toyota dealers that I visited in the last 20 days.

I would like to thank Mr. Rasim Mammadov and his team with exceptional customer service they provided to me and my family. I was shopping around for last 20 days, but finally got really good deal here at Leesburg Toyota. They are knowledgeable and professional, thank you guys for your honesty and helping me to get the lowest possible APR.

Great place to shop! You will be treated as a family.

Great location, even better staff. Everyone from the manager to the service representative to the salesmen were very kind and helpful while I waited for my oil change. They also have a freezer full of free ice cream sandwiches lmao

Best place to service your vehicle and buy a vehicle

To be honest, I asked for an alignment. For the second time. The Wheel is still off. And during the safety inspection they told me that i need breaks. Ok, I will take care of that on my own. Can we get back to the alignment? 150 bucks. ??

I want to commend AutoNation Toyota Leesburg and especially their General Manager (Jim). We needed to resolve some service issues and Jim took the initiative to reach out to us, quickly gather the information and then go beyond our expectations in resolving the issue. He was very professional and courteous. It is rare that an auto dealer works so hard to ensure that their customers are happy. We certainly appreciate it and would recommend this Toyota dealership.

Just Awful customer service from the service department!. I waited 3 hours for oil change and tire rotation. I had to find someone to close me out. My advisor was at lunch. It never changes at this place . This was the last time I will have my car serviced. I will never buy a car from this dealership. Your advisors never look up and acknowledge customers in a friendly manor. It feels like you are bothering them. This is not the first time this has happened to me. Enough is enough.

AutoNation Leesburg are good peeps. They worked with us on finances, helping us get the most out of a trade-in. Patrice is one of kindest, gentlest souls you could ever want to meet, and he gave my wife and I space to make a good decision without any pressure. Bill the manager wanted to make sure we were happy and threw a few bennies into the deal. The financial process was a breeze with Thomas, alas I’ve forgotten his last name, but he was a Scottish fellow… anyway, very conscientious and helpful. Loving my new Jeep. Soooo worth the hour drive!

Purchasing from autonation was the best decision I have made when it comes to purchasing cars. Autonation was the only dealership in at least 50 miles that was still selling new cars at MSRP during the car shortage and because or that they have earned themselves a customer for life. Finance was quick and I was in and out in about an hour from the test drive to the actual purchase.

Very honest, very quick, and very responsive. Great service!!

Excellent and timely service provided by both Bryan and Moses. Kept me informed and delivered the car back to me at the expected time. Bryan and Moses are the reason my family and I always take our Toyotas to Toyota of Leesburg. They are excellent service providers.

The service has always been good, but not always timely. We were given to understand that the wait time for state inspection would be under an hour because they were not busy that day. It was, in the end, close to two hours. If we had known that, we might have made it a drop. Credit to Bryan, however, for noticing and doing something to expedite the situation.

AutoNation has great customer service and they make sure they put their customers first. I would 100% recommend this dealership before any other Toyota dealerships!

Awesome experience

I bought a brand new 2021 hybrid Sienna there last year. The buying process wasn?t all that either but it wasn?t near as bad there service department is. I?ve been 3 times and all 3 times it has been horrible starting with their phone system, good luck getting a hold of your service writer, you will learn to leave a message and wait for hours for a call back, when that happens you will need to learn to continue call them back over and over. 2nd prepare your self to hear a bunch of lias about we?re sorry this happened that happened, gets old hearing the same Lisa over and over, especially there service writer Chris, I highly recommend you stay far away from that service writer unless you liked being laid at and ripped of. This dealership is not a place you want to give your business to when there are other decent and reliable service center around. This dealership knows that the other Toyota dealership are far away and customers are not likely to go that far so for that reason they basically do what ever they want to the customers that try there luck there. Customers are not the only ones they treat badly but employees to. This dealership is short handed with employees in every department compared to other dealership are , I know I?ve been there I made the move after 3 strikes with them and vert happy I did decide to move on. If you decide to give this dealership a try you will end up like I did and find your self with aggravation and less money in your valet then the other decent dealerships. Good luck.

This was my first time dealing with a dealership for purchase of a new car in all my 30+ driving years (I've always purchased used to save $). With COVID used car prices are still inflated 2 years in, so makes a bit more sense to go new. The sales guys over at Leesburg, VA AutoNation were pleasant to buy from. No high pressure, no surprise costs, and they were patient and willing to listen to me despite my hemming and hawing about spending 40k on a vehicle. Because new inventory is still down, they were also willing to shave a bit of the price for features on the in-stock Tacoma that I wasn't necessarily looking for. A pleasure to deal with Nate B. and Jim S. Keep it up. Thanks!

I have received excellent care from Toyota in Leesburg, this time and every time.

I had an 8:45am appointment for a 30,000 mile service. It wasn’t finished until 3:45pm. I was told it would be ready by 2:00pm at the latest. This is after coming in a week earlier and being told that they wouldn’t have time to do my service despite me having an appointment. This service also cost me $347.83. I would not recommend this place to my worst enemy. Now that my complimentary service appointments have ended I won’t be back.

I had a very dramatic introduction to AutoNation Toyota, when my radiator gave up the ghost in the service bay as I arrived. I initially went to AutoNation, because I wanted a service center closer to my home. I intend to stick with them because they worked with me, explained all costs very clearly (I am a retiree), and did the work on several issues over a few days. They did a great job. I was impressed with the way they communicated with me during the process. Overall I found AutoNation in Leesburg, a pleasure to work with, and enjoyed getting everything I needed done in a timely manner, and with really great customer service.

Sales person, George, was happy to help. He was able answer my questions and provide good customer service. Financing person, Thomas, was easy to work with and made it a smooth buying process.

Mr. Walsh was very helpful from the moment I walked in. Even though it was a very cold and windy day, the associate did everything as requested. Overall, it was a good experience.

Thank you Ash Islam for helping me purchase my new Toyota Hatcback. Your service was exellent!

Bryant Tate, the salesperson who helped me, was very sincere and helpful. He helped me set up all of the electronics of my car. They give the best interest rates when it comes to financing. Overall, I am very pleased with my experience at Autonation Dealership in Leesburg.

Admir and his staff are really good when you take your car for service - every time!

I bought a brand new 2021 Toyota Sienna at this dealership. I had a couple service issues that I had to take it in for repair this month. I dropped my vehicle off there around late afternoon with Chris the service writer. It was around noon the next day and I still haven?t heard anything yet when I was told I would. So I called Chris around noon and he didn?t answer so I left a message. After speaking to Chris about the status of my car he told me that the news wasn?t good and that I needed a head gasket and that the technician was writing up an estimate and that he would get right back to me. It was now around 5 and he still hadn?t got back to me about an estimate, so I had to call him again and again I had to leave a message. This time Chris texted me , really a text? What kinda a service writer would text and not call there customer about what they need. He went on to tell me that all my issues were related to the bad head gasket and that this type of a job was time consuming and that he couldn?t get to it for a couple days and that I could take it elsewhere if I wanted. This told me that this place likes quick fixes, meaning gravy jobs in the automotive business, sad thing is Toyota isn?t much better at this location either as I had some warranty issues last year with this dealership and there service department. You don?t have to tell me twice, so I took Chris?s advice and took it elsewhere as there not the only Toyota dealership in town. Basically they will take your money and sell you a vehicle and repair your vehicle if it?s a quick gravy fix but anything that?s time consuming and not profitable for the dealership they basically turn there back on you. I don?t know about anyone else but I don?t need to do business with a place like that when there are so many other decent automotive repair shops out there. On a final note, if you decide you?re Going ti give this dealership a chance and get burned, don?t say I didn?t tell you so.

It was a wonderful experience. Everyone that I came in contact with was very helpful and May the process run smooth. I have very happy with my purchase.

Nate, Kam, Bill & Jorge were all amazing! They were so considerate and worked with my situation to help me find the best deal. They were so customer oriented and made me smile throughout my entire process. As I was leaving, they rang the bell and the whole dealership clapped for me on my new purchase, it was so heartwarming!

I can?t rate quality of repairs yet. The scheduling of repairs has been easy tho. The sales staff and finance manager were great as well. Nobody was pushy or overbearing, but did address all of our concerns and ensured the process of my son buying his first vehicle was as smooth as possible. My only complaint is the time it took to get everything done, about 4hrs in the dealership.

To keep along story short, don’t waste your time and money at this horrible dealership and there service writer named Chris who is a con artist as well as there service department . I made that mistake with both, one by buying a brand new van there and two by taking my van there for service and got burned at both places. Don’t think for a minute that this dealership and there service department cares about there customers or there employees for a minute, if they did they wouldn’t be short handed with employees in almost all areas and customers. Before you make the mistake I made with this dealership, I highly recommend checking with the other Toyota dealership first before you go to this dealership and be disrespected, ripped off, and constantly be lied too, if you do try your luck with this place, don’t forget, don’t say I didn’t tell you so too you’re self.

Kam’s a great professional helping out with the finance and makes the process very smooth and efficient and got us a great rate.

Very good experience buying new car. They have everything ready when I got there; all the paperwork was done efficiently. They have new plates ready to go once you are done buying.

It was a good experience. The wait time is minimal and the customer greeting was great.

Patrice is an amazing sales man . No pressure and he just tell you the truth and let you decide yourself

Try to call them and try to get to talk to someone from service department - it's impossible. They don't answer the calls/voice messages, don't e-mail back. They will charge you for services that they won't perform on your vehicle and can't provide documentation for it to prove, worst customer service ever. Staff and managers need serious training at this location.

Highly recommend. AutoNation Toyota always takes care of all my car needs. The staff is professional and explains everything thoroughly. Go see Mohammad S!

They were very attentive and diligent with excellent treatment

I was amazed with outstanding service

Jorge nos ayudó en la compra del carro, tuvimos buen servicio de parte de él

Louis was a great team lead for the service department. He was in constant communication, set expectations did not over sell services but was able to find a safety issue on my daughters car. I had a great experience using this dealership and notice a different experience from 3 years ago.

Jorge me dio un buen servicio, nos explico cada paso en la compra del auto

Awesome buying experience. Great team, very helpful. Thanks!

Excellent and , the service was great! The seller guy help me a lot and he is really good seller!

Mohammad was knowledgeable and very patient. Great customer service

Easy to schedule service, courteous customer service staff who only scheduled what was needed for my vehicle. The work done since I bought the car in 2020 has been great! Now at 45,000 miles I will continue to take my Rav 4 hybrid to them because I have confidence in their work and not overcharging me.

My sales associate, Nathan Burgette, was extremely helpful, honest, and responsive in assisting myself throughout this process. Buying a car can be difficult, especially with so many dealerships these days being unreliable and untrustworthy. But I would highly recommend Nathan Burgette at AutoNation Leesburg to anybody looking to purchase a car.

Very good experience. Got the car and deal I was looking for.

Bought a 2023 Highlander at AutoNation Leesburg VA. Zack and the whole team at AutoNation made the buying process easy and straightforward. We only had to wait a few weeks for the Highlander with the specs we wanted to arrive, and it was easy to reserve it and conclude the sale upon arrival. It was detailed, prepped, and ready when we showed up. The finance team got us a very competitive interest rate, and were able to tailor the extras we wanted to stay within our budget. No high-pressure at all. It was a great buying experience and we are really enjoying the car.

Excellent service every time. I don't take my cars any where else.

Mr Jorge Gonzalez was amazing, excellent service, professionalism. Experience defines him!

The Manager of Toyota Leesburg James Stigliano and Bryant Tate the sales person as well as Hani Hamwi the accountant were a fantastic people to deal with when buying a car. Very helpful and informative. Would highly recommend talking to them when looking for a car. Their communication was great, and the car I went to look at was even better than described. It was my best ever experience at a dealership “ James Stigliano was outstanding to deal with. I couldn't be happier with my purchase. I'm directing all family and friends to Toyota Leesburg Car Dealership Sales first before shopping for a vehicle anywhere else." Thank you James Stigliano and the whole team.

I recently visited AutoNation toyota for the first time. The service was excellent. Was assigned to Mr. Meghanne in the service department. To my amazement, he was the service coordinator on my previous vehicles in the past. He really treats each vehicle like it is his own and will give you genuine advice on the best and most practical options to service your vehicle. As long as he is in the service department, he will ensure that my vehicle gets the best possible service considering the budget in a practical way. Way to go AutoNation, I'll definitely be back to service my vehicles at your location.

I bought a used vehicle here. It was a great price. Gene was a huge help in me making my decision to buy from this company. Give that man a raise!

Sayed was a fantastic help. I called multiple times to try and make sure the car I wanted was in stock and he kept me informed and was always willing to help me out. Made sure I was taken care of!

Ask for Mohamed Salek! I’ve purchased my last two vehicles from him and we’ve been so happy with our experience!

Good easy transaction.

Nice experience. The guy who checked me in and out was awesome. He gave me good tips about car buying

Great customer service staff was friendly place was really clean

20k service and they fixed a undercarriage rattle. It was nice not to get the usual "we can't reproduce the problem". Thanks.

Great service center Carlos was really helpful with keeping me informed about my car I would recommend this place to get ur Toyota worked on great staff friendly and kind

I can’t speak highly enough about the sales team at AutoNation Leesburg. I went in to look at a used car - the price was lower than what I had seen online and they gave me a very fair trade-in offer. The best part was there were no hidden fees at all! Just the dealer’s commission at $899 and the rest was tax/title. Probably the easiest car buying experience I could have hoped for. Very happy and will be back when it’s time to make the next car purchase.

I have chosen auto nation leesburg because they don’t apply markup which is great. Nazir was my sales agent. A great experience with him making my car reservation. Sending updates about the car status. And answering my email right away. He was so friendly and kind. I highly recommend him and AutoNation leesburg to anyone looking to purchase a car. Thank you Nazir 😊🥳

it was a pleasure doing business with you all i thank gorge for his time and patience

If I could give 100 stars I would, the service at Leesburg was phenomenal. I contacted Gene my salesman late in the afternoon from Baltimore MD over 70 miles away and he said toe "I'm on my way to pick you up so you can get your car". He proceeded to gather all my information and called me back a couple hours later to tell me the deal was done and his driver was on his way. When the driver arrived we rode in the smoothest Toyota you could find. I fell asleep the ride was so nice. Everyone was standing ready to greet the "beautiful ladies from Baltimore ." They made us feel special and my daughter even commented mom feels like we've known them for forever. The atmosphere wasn't stressful like most dealerships and Gene was great. The finance Manager was awesome also Overall great service..outstanding work Leesburg.

I bought a 2002 Z28 Camaro in excellent condition. Patrice was great. I took a 15 mile test drive with him and found the car to be in excellent condition. I finalized the deal and Patrice and his cousin followed me home with the car. He was friendly and went the extra mile to assist me.

It was an easy process to get my Camry! Thanks again!

This dealership offered very competitive price on the market. The salespersons are very nice and friendly, especially Nate. He was very dedicated and walked me through the process of buying my first car. The only thing I would complain is that their emails keep falling into promotion category and I missed the first few ones. Overall, I highly recommend this dealership if you're looking for a new car.

Service was done fairly quickly and staff was very easy to work with.

Excellent service and personnel best in northern Virginia.

Extremely helpful! Thanks Henry for Corolla. Thanks Ian for being happy and helpful. Thanks koons Tysons Toyota largest Toyota on east coast

If you take your car for service, watch out for hidden miscellaneous fees in your invoice!

Very pleasant experience. Sales staff was very knowledgeable and helpful.

Carlos is a customer friendly, knowledgeable with his job. His a highly recommendable to everyone.

Saleek goes above and beyond in presenting all the ins and outs for my purchase. I highly appreciate his efforts on communicating all the different and detail aspects for the transaction. I really enjoyed to get my sienna. Kam also make sure smooth financing flow for the purchase

Terrific! The beeeeeeeeeeest!

I love this place. Reasonable dealer and super friendly staff. My sale rep Mohammad did everything to help me. 5+ ⭐️

Great customer service , our sales man Sayed Karimi is great !! He?s Professional and knowledgeable

I had a wonderful experience here on buying my first Toyota Sienna hybrid . Great customer service , The salesman I was in contact with Sayed Karimi , he’s great !! He’s Professional and knowledgeable. Thank you for all your help Mr Karimi

service reps were outstanding parts department was very helpful but they didn't wash my car

Nathan helped me a lot for the entire process! Very accommodating!!! For the entire staff, thank you guys! Owning my new vehicle was possible!!!

Jorge with Autonation was great to work with, very nice, not pushy, good communication. Also greatly appreciate that they are one of the few dealers in the area not charging an absurd markup.

Great work, friendly employees, and a nicely stocked waiting room!

Just purchased a new Toyota Highlander from AutoNation Toyota Leesburg. Bryant Tate who was my sales representative was very knowledgeable, kind and patient throughout the process. We love our new Toyota Highlander and I would recommend a family member or a friend looking to purchase a car to AutoNation!

Our sales person was very attentive and help make the process easy.

Mr Ashraff was very helpful & excellent service Was quick , answered all our questions

I bought a Toyota Tundra TRD Pro from them and it was great! Love the truck and Sayed is a great sales rep for the business. Also Tom the finance rep is an amazing conversationalist and explained all of the add ons which I purchased two. Toyota and this dealership is the way to go for any new vehicle.

Fast, fair, and honest. Great value and terms. Third RAV4 we?ve bought. They did a great job of helping us get the right car in one day.

Justin is a great service advisor and an overall awesome environment

Great service Zach was amazing and made the experience memorable, highly highly recommended Leesburg Toyota, will definitely return, everyone we have the pleasure of working with was great

The parts department fast efficient service. I was in and out less than 5 minutes. Great group of people and very patient.

It was an excellent car shopping experience, from the moment we walked in, we felt welcomed. Our sales person gave us his undivided attention and made sure we made the right decision for ourselves. Ringing the bell and having everyone celebrate with us was the highlight of our experience.

The reservation staff and service staff are not in sync. For an oil change and gas filler cap repair, I get 1 hour wait from reservation staff (two different people) and when I get there I get "don't know how long. The diagnosis itself will take more than 2 hours". Ultimately I had them do the oil change only. From "it will be ready in two hours", it took them almost 5! The only consolation was that the oil change was free and they gave me a good check up report.

I got my car there it was nice visit and really recommend this place for buying cars.

Great costumer service The process was fast and easy

Thanks to AutoNation for the excellent service and delivery of my Toyota Corolla cross. And most especially thanks to Logan, you are Awesome Logan.

Jorge is a good seller, very friendly and fun, and it was a nice experience buying my car with him.

WARNING: They are not selling with a "market adjustment" but are not selling at MSRP. Not without mandatory packages. Other dealerships add a market adjustment then give you "dent protection" and "paint protection" packages for free. This bait and switch is just more dishonest. Even if you specifically ask if they force packages, they will say no but then when you come in "SURPRISE BUDDY!". These packages will not increase the value of your vehicle and will just add more money to the loan/lease. They are also notoriously difficult to redeem for what qualifies. Toyota isn't forcing these packages, it's Autonation. Remember to avoid these guys when supply outpaces demand again.

general maintenance and repair

Nazir Fazelyar was our sales associate. He provide an excellent experience. I highly recommend Nazir and Leesburg Toyota

No concerns - was relatively quick. Only small frustration is how hard the dealership pushes the after market add ons

My experience was amazing, Mr.Lucas was very helpful and friendly

Went online for oil change and everything went as expected.

Nate Burgette was my sales rep for finding and financing a new car. Together we navigated supply chain issues, delivery issues, etc. The experience was candid, with zero manipulative or pugnacious sales behavior whatsoever. I met with the general manager once regarding my trade-in, and while we decided to exclude that from the transaction, the whole experience was very human in the best possible way. After interfacing with more than a dozen dealers, I chose to drive across Northern VA to affect my transaction here. While some other dealers may have fancier showrooms or more expansive repair facilities, the Autonation in Leesburg will carry my recommendation as long as these two gentlemen remain involved.

They have great customer service and the service experience was great. They were helpful and I was able to get my car serviced on time.

Jorge nos dio una buena atención es más excelente . Muy felices con la atención

Patrice is an excellent salesman who looks out for his customers.

Excellent service by Mr Rahman. Loved the honesty he provided which checked out on multiples levels with 2nd and 3rd sources.

Jorge was pleasant and very helpful. Quick service

Excellent Very helpful salesperson. So informative and very reasonable.

Excellent staff and team. Very accommodating and responded to all my questions in a timely manner.

Thanks to AutoNation for the excellent service and delivery of my Toyota Corolla cross. And most especially thanks to Logan, you are Awesome Logan.

Nate the salesman and the financial manager there was great.

Great work, easy process and good communication from the sales and finance teams! Thank you!

I had the best experience at AutoNation Toyota purchasing my FIRST CAR! The Salesman Patrice was very professional and helped me find the perfect car for me! The buying process was quick and easy! :)

This dealership is honest and hardworking. Patrice is the man who gave me advice about how to get a new Sienna. When I could expect the list of vehicles being built and shipped to them, how to make a reservation down payment of the, to be built, minivan and when to roughly expect its delivery. He didn’t mind that I called him over and over. He also helped when we found ourselves in a bind and searched for another used RAV4 to replace a vehicle we’d unexpectedly loss in a fender bender. The LeesburgToyota AutoMation is fairly priced selling their cars at MSRP and if I didn’t like the car I ordered they would give me back my deposit. Not so for multiple other dealerships in the DMV. You can’t go wrong with these guys. Thanks you Patrice!

highly trained people, Mr. Carlos Riera treated me very well. excellent service

Have always received good service from this Service Center. This time, my service was delayed quite a bit. I had scheduled an appointment for an oil change. Check-in was swamped. I was pressed for time (my ride had to be somewhere), and had to just leave my keys with the rep who said he would scan the vehicle and they would have my information to move forward; I told him I would not be back for a couple of hours so felt I gave them plenty of time to address the vehicle. After 3 hours, I had not received a call, so I called them. They had just begun to look at my vehicle. When I explained that I HAD made an appointment and expected my service to be done a long time ago, they expedited my service. This was a glitch I hope will not happen again.

Excellent Service! Great selection and great customer service. Their service team is the best!

We had a wonderful experience from start to finish. Everyone was kind, and they made the car buying experience as easy and smooth as possible. We put our deposit on a new 2023 Sienna on September 21st, and picked it up on November 3rd. That wait was nothing compared to what I have seen elsewhere online, and we looked at other vans and other dealerships before choosing this one. They took the time to walk us through how to use the app, the process for making appointments for oil changes or getting any work done, and provided my antsy 5 and 1 year old kiddos with snacks and praise for being so patient. It was definitely the best car buying experience I've had so far, and I look forward to continuing to work with them for all of our regular service visits. This is our first minivan, and our first Toyota; but at this point, I'm sure it's not our last. 😁👍🏻

Honor Price

AutoNation Toyota of Leesburg is my go to place for all of my car needs. Service manager Bryan is always open to answering any questions I have and provide recommendations to ensure the best performance for my vehicle and my safety. I love it there. I feel heard and cared for.

Great buying experience, no pressure-Very satisfied

Jorge made my first dealership and car buying experience amazing. He treated me almost as if I was family and was so kind and honest with me the entire time to try and find the best car and outcome for me. Everyone else there was extremely welcoming and you could tell they were gonna take care of you!

It was a nice experience working with both Kam the finance director and Gene the sales guy.

Very easy to work with. Very accommodating. We purchased a used 2017 VW Tiguan but it is like new and beautifully detailed. The whole process was easy peasy

Great place and great service I highly recommend Mohammad. Great experience!

Great service from Rahman who helped us find the perfect car when mine was stolen. Everyone here was very friendly and helpful. Would recommend!

Good services and good services

Great experience, straightforward pricing and purchasing. Gave me an easy time to test the car for a few hours, and they have ice cream! The facilities are nice, and I look forward to procuring their preventive care services. Ask for Sayed.

Took my Tacoma for service. I had a few things replaced, oil changed, tires rotated. They did it quick, only had to wait for parts. The price wasn't inflated. They wiped down the interior and left it smelling good.

Patrice is the best sales person out here. very patient and goes the extra mile for his customers! thank you Toyota!

Great service, super quick, I take my Tundra there, I wouldn’t go anywhere else!! The new General Manager is OUTSTANDING!!

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I bought a car out of state from another autonation location. There were many issues, but Tim Nguyen helped take care of me every step of the way. I have bought and sold numerous vehicles with Autonation Toyota Leesburg, and they have never failed to disappoint. They are my first stop for everything car related.

Vary good with customer taking walking 🚶‍♀️ shows the car 🚗 and Happy 😃 Face not talking on the phone ☎️ No body is Hunting Around each other. Offer me lunch 🥗. 💯👍

best dealership in all nova with a massive inventory and I love there one price policy as I hate to negotiate the price

Patrice, Kam and Hani did a fantastic job helping me get a new Corolla Hybrid.

Great experience. I highly recommend to all my friends and family

Great visit and allot of options to look at I was wanting a Camry

Its a great place to get your Toyota serviced, friendly and knowledgeable service and sales. They are busy but do a good job of getting you in when you need service. Jorge Gonzales is an awesome guy if your looking to buy as well, I highly recommend him!

Good customer service and good price.

Exceptional customer service from the sales staff. I shopped around for months for my first car and they were the most helpful.

Jorge les a vendido a nuestra familia por a?os, siempre muy amable y un servici� ejemplar

Excellent customer service.. Sales agent and Manager were very cordial and went out of their way to answer all questions we had.

Jim was excellent help, very satisfied with the process

OK. I called and requested a walk around and checkout drive. I could have done without the double teaming approach. Qualify your sales rep and empower them to make the dealer’s case on their own.

Came in to take a look at and buy a used car. Sales people we?re friendly and buying process was smooth

Salesmen were knwledable and helpful . Keep up good work

Charley was great and knowledgeable, would recommend

I've been looking for a C-HR and finally found it at Toyota Leesburg. They were great to work with and I can't wait to take delivery.

Jorge is the best salesperson, he sold few cars to our family and we keep sending friends and families to him

Mr Rahman was a great salesman. The entire staff was professional and engaging.

This is third time I bought car from Auto Nation Toyota Leesburg ,I always had good experience with the dealer.This time Mr Ashraf help me to pick my favorite car which is Rav 4 2022,he is very humble and well informed.The atmosphere is very friendly Mr Ashraf has been great assistance all the way ,very friendly cooperative person .I am fully satisfied and recommend him Thank you brother!!

I had an appointment with the Service Department. I was really disappointed. I made an appt for the first appointment of the morning to get an oil change. I have taken both my Toyotas to AutoNation but this particular vehicle more often. AutoNation Leesburg has sent us over the last several months several coupons for "complimentary" full synthetic oil changes, obviously designed to get customers in the door to see how good their service is. I actually couldn't find the last mailed one and went to their website, and they had the promotion there as well, where you could have it texted to you, so I did. Just before my appointment i located the mailed coupon so I brought both. When I was directed to the service counter, I told the service representative, Tim Nguyen, that I had a coupon for a complimentary full synthetic oil change. He said it wouldn't work without looking at it. I told him it came from their website. He said well it isn't for your year of model, they are pretty specific. I said, they coupon specifically lists my year. He looked and continued to question me as though the coupon AutoNation Leesburg actually texted me wasn't legitimate, like I was presenting a fake and he continued to push back. It was uncomfortable. But, as it happened, I had found and brought the mailed paper coupon, so I dug it out and handed it to him. Shocker, he questioned that one as well. He asked questions such as did I *personally* receive this coupon in the mail? (My name was on it.) Do I have more than one Toyota, he thinks maybe this coupon for a different vehicle. After more questions, he finally said something like "Well, I guess we'll take it", like he had no choice. As I said, they have sent several of these "complimentary" oil change coupons, but this is the first one we've decided to use. Why send them to customers if you don't want customers to use them, and try to make the customer feel like they are doing something wrong by redeeming it. Once that awkward exchange where he made me feel like I was a thief was over, he said okay, your oil change will be free, it will be $30 for the tire rotation. I didn't ask for a tire rotation, I get that free with my tires, so I said I don't need that. Again, more attitude. FinaIly, he wraps up the transactio and asks if I will be waiting. Yes, I say, I made the first appointment of the day to avoid a long wait so I could get in and out. He then tells me it will be at least an hour and a half for the oil change. I arrived for the first appointment yet it was goung to take an hour and 30 minutes, minimum for an oil change? Approximately an hour and 45 minutes later my car was done. I get AutoNation Leesburg didn't make anything on this visit, but they send those coupons for customers to use. I believe he pushed my car to the end of the line because it was a "complimentary" service and he didn't earn a commission. The point of those coupons is to get customers in the door and show them how good their service is. This was the opposite. When I receive good customer service, I go out of my way to patronize businesses that give that service. I've paid *more* to go somewhere that is friendly, trustworthy, and reliable. But this left me feeling scuzzy in my interaction with Tim Nguyen, and like AutoNation Leesburg cares about customers as far as the money they can make off of them. I don't care how many "complimentary" coupons I receive, I think it will take wild horses to drag me in there again.

Hani has excellent customer service, he explained everything really well and made the experience truly easy for us

Excellent experience, Hani has the best customer service, I will definitely be choosing AutoNation to do business with again!

Hani made the car buying process easy. I was a walk in. He answered all my questions and showed me exactly what I was looking for so I could find the perfect car for me. The car was filled with gas, cleaned, and all the paperwork was organized. The dealership also gave me a ride from where I had to drop off my rental car. Thank you so much!

Wonderful customer service! General Manager went above and beyond! I highly recommend AutoNation Leesburg!

I am very happy with my purchase of a Toyota CH-R the service was splendid and the progrese was fast many thanks to the Toyota leesburg team for making my dream come true the best customer service they are very kind and patient very happy to buy my first car with you guys ?? I will never forget when Nathan made it possible for me to see my car with a gift bow

Good place and great service

great service and plenty of cars to look at

The Best AutoNation Toyota Leesburg. I?m love coming to AutoNation Toyota dealership of Leesburg. Excellent caring customer service. And Sales Toyota dealer department..

Great service very professional Answered all mes questions

Had a excellent experience buying new RAV 4. Was very patient with me. Answered all my questions. Kam was great and very knowledgeable. Made the whole process easy n painless. Much appreciated!

I worked with Dan in the service department. He was awesome! All my questions and issues we were addressed and he found a way to do the work as inexpensively as possible! Thank you Dan!

Gorge was a great sales person. He worked hard to get us the car and deal we wanted. I would recommend him to anyone.

Good place and great service

I miss not seeing and getting Justin's help at Leesburg Toyota, but Kristin did a great job handling ny maintenance appointment. It was also a pleasure meeting Logan, and other fine people at this home location.

Found a great low mileage used hybrid RAV4. Staff friendly and professional. Mohammad stayed on point to make this transaction as easy as possible. He even tolerated my fifty pound doodle hanging out with us as we made the purchase.