Recent Reviews from AutoNation Toyota Leesburg

Wonderful people in service thank you !!

Bought a used vehicle with <100k miles from this dealership. During the sales process everyone of course raved on this vehicle's superb condition and how beautiful it was. Well, after owning the vehicle only a few weeks I had to pay over $1600 in repairs such as a water pump (MASSIVE coolant leak, with stop-leak found trying to conceal it), tie rods, and battery. The car failed MD inspection in multiple areas for crying out loud. They half heatedly offered to help, with offering for me to bring the car back for them to "look at it" even though I live 1.5 hours away as they only offered to do so after initially making claims the vehicle was sold "as-is". I find the need for repairs very concerning considering how much the staff raved on how nice the vehicle was, cited the "128 point inspection" or whatever it is. I don't buy for a second that this car actually went through the rigorous inspection process, based on the money I am out of, I suspect it was pencil whipped. These guys talk a big game and bet on their reputation as a large dealership chain, but they are no different than the other charlatans you will find at most of the other dealerships. If you buy new they might be fine, but I would never recommend buying anything from their used lot. Lesson learned for me to NEVER trust the multi point pre sale inspections and to always do an independent inspection myself, regardless of how reputable the dealer is.

Bought a used vehicle with <100k miles from this dealership. During the sales process everyone of course raved on this vehicle's superb condition and how beautiful it was. Well, after owning the vehicle only a few weeks I had to pay over $1600 in repairs such as a water pump (MASSIVE coolant leak, with stop-leak found trying to conceal it), tie rods, and battery. The car failed MD inspection in multiple areas for crying out loud. They half heatedly offered to help, with offering for me to bring the car back for them to "look at it" even though I live 1.5 hours away as they only offered to do so after initially making claims the vehicle was sold "as-is". I find the need for repairs very concerning considering how much the staff raved on how nice the vehicle was, cited the "128 point inspection" or whatever it is. I don't buy for a second that this car actually went through the rigorous inspection process, based on the money I am out of, I suspect it was pencil whipped. These guys talk a big game and bet on their reputation as a large dealership chain, but they are no different than the other charlatans you will find at most of the other dealerships. If you buy new they might be fine, but I would never recommend buying anything from their used lot. Lesson learned for me to NEVER trust the multi point pre sale inspections and to always do an independent inspection myself, regardless of how reputable the dealer is.

We bought a car here for our son 8 weeks ago. We still don’t have tags for our car. No one will get back to us when we call or email. It’s extremely frustrating. Customer service seems to be non existent.

Service was great. Bryan went above and beyond to resolve an issue I had. He was professional and very polite. Thank you for the great service

I ordered parts for my new CHR. It was easy and they called me when they came in. TOYOTA shipped the trunk mat and trim pieces out of state to Texas for me. It was easy and the entire team helped make it easy. I took my car to my local AutoNation Store and had the installation done. Very easy. Got the first oil change done as well same time.

This place is amazing service staff is very helpful, and the sale staff was awesome I bought my girl her car here and this guys still take care of me!!

Very efficient and expert professional service both customer facing and mechanical service.

Thank you doing it as quick as possible

Look no further. The staff is super friendly and they take the anxiety away from purchasing a vehicle. The GM Jim is the friendliest gentleman I have ever met. Look no further.

Quick and easy service appointment. Staff were friendly, attentive and professional. Came in for issues with tire pressure on my vehicle and problem was solved.

Great people. The gentleman who sold me my car was so honest and kind. Service staff are great.

Bought a Toyota from my dad, but it was completely shot (needed a new battery, front tire had a nail, etc...). They were able to squeeze me in and get me out the same day and was also able to get my service maintenance done and keep it within budget. Thanks so much!

Great Service and honest technical team. I have been going there for more than five years, and the quality of the service, time, and experience is getting better

Look no further. The staff is super friendly and they take the anxiety away from purchasing a vehicle. The GM Jim is the friendliest gentleman I have ever met. Look no further.

very friendly and good service, and thanks for answering in spanish

This place is amazing service staff is very helpful, and the sale staff was awesome I bought my girl her car here and this guys still take care of me!! Any time I have to get work done on my car i take it to this guys

We bought our first car from Autonation Toyota Leesburg (ATL) in 2017 and the service we received was fantastic, from servicing to financing. In 2022, we needed a second car and ATL was certainly our go to. Partrice Zunon-Kipre attended to us this time around. He is very nice and talked us through a range of options that match our needs. He kept in touch with us until we took delivery of the vehicle and continued to message to be sure that we are satisfied with our purchase and if we needed any help or have any questions. I will recommend this place to anyone. Everyone there is friendly, the atmosphere is nice and the place is neat. Many thanks to Partrice again for all his help so far.

No issues and service price was as discussed prior on the phone.

Mohammad was a great salesman. He was very helpful and knowledgeable about the car I was interested in. He was very friendly and easy to work with.

All went well, everything was finished earlier than anticipated.

We bought our first car from Autonation Toyota Leesburg (ATL) in 2017 and the service we received was fantastic, from servicing to financing. In 2022, we needed a second car and ATL was certainly our go to. Partrice Zunon-Kipre attended to us this time around. He is very nice and talked us through a range of options that match our needs. He kept in touch with us until we took delivery of the vehicle and continued to message to be sure that we are satisfied with our purchase and if we needed any help or have any questions. I will recommend this place to anyone. Everyone there is friendly, the atmosphere is nice and the place is neat. Many thanks to Partrice again for all his help so far.

Good place and helpful employees!

It’s super easy to schedule maintainable appointments. They also finished faster than expected which was helpful since I waited for my car.

Service is great! Helpful employees.

From the managers and sales staff to the finance office, everyone was a pleasure to deal with. I got a great deal on a new rav4 hybrid, it wasn’t over sticker like a lot of other places.

The team was very friendly and welcoming. Zach was great in finding the perfect car for me.

Dealership was very fair and efficient with my recent service visit. Nate in sales also help go over some of the features of my vehicle that I did not understand.

Great working with Zach. He made sure car was ready when I got there and was smooth throughout the process. Recommend him to everyone looking for a car.

I was overcharged for the granted price. I was told by the service advisor this afternoon that my price match could be done. Then I was overcharged and not given the price match after waiting over two hours for a tire rotation and oil change.

George in sales was great to work with. He was very friendly and overall very nice to deal with. I will be back to purchase another car for my dad and I will work with George

My recent visit to service department went great. I am in for an oil change and they got me in and out in a very reasonable time.

Zahedur was very helpful in purchasing my new Tacoma! Thank you!

Great place good service 👍

Great dealership 5* service and knowledge of inventory is great. Great sales people and Finance people

Good service, helpful staff

Professional staff and excellent service

Had a great recent visit with Nazir. Everyone at the dealership was very friendly. I purchased a preowned vehicle. Kam in finance was very helpful and transparent.

We were, are and will be there due to the best Man Bryan Dorsey and his team , who always take an extra step to make customer satisfied and happy.

I always feel at home when I bring our Toyotas in for service. Everyone is so nice and helpful. We have been leasing RAV 4's for years here. Thanks, John

Awesome service advisor-his name so MOE go see him, you will be thrilled Most recent visit with Cameron was excellent on 1/26/23

This staff is amazing, specially the finance And the new car manger, I really recommend you guys see Rick and Charlie they got me the best rate possible for my girl’s friend car

Nate Burgette of Leesburg Toyota made my new Truck purchase easy. Excellent communication and follow up. From sending me truck inventories, answering all my questions, he made the whole transaction super easy. I would definitely recommend and use Nate again. Thanks AutoNation Leesburg Toyota.

AutoNation makes it easy to make an appointment for service Their waiting area is very nice. If you prefer, you can ask for a ride some place too. Staff is friendly and helpful.

Great job! Dealership purchased car. They were fair and fast.

It was the best buying experience in my life! I have got a brilliant car and outstanding service! Thank you so much!

Thank you to Mr. George Sierra Garcia for helping me purchase a beautiful vehicle for my wife. This young man was very knowledgeable on the vehicle and understanding on my budget. If you are going to buy a vehicle from this dealership you must go through him. The worst part of this experience was the sales managers and their hidden agenda. They offer you an "option" to have a appearance & windshield protection that cost $639, a door handle protection for $488 and window tinting for $799. This is not an option when buying a new car, instead when sitting down negotiating the price they inform you this has already been added to the vehicle. I recommend Mr. George Sierra Garcia because after finding out this misleading information, he still managed to hit my target number. I believe he took a hit on his commission but I'm not sure. Thank you Mr. George Sierra Garcia, you are a good man.

Charges way more than expected. I did a key fob replacement. I found the same genuine parts from other Toyota dealer which cost $170 to $250, they charged $302 plus $366 for programming also a misc charges(unknown) of $65. Finally, I paid $740 for that key fob only (no key blade included). Pretty sure it's over charged and very disappointed with it. Never ever go there again! 😱

Excellent sales team, excellent Service team, one of the few dealerships where they treat customers excellent not only when selling a car but when there is a fault or problem. 100% recommended. Great working with Kam in Finance. Felt like I was working with a long time friend.

overall - service is great- Everyone that I came in contact with helped me and if I had in question- they directed me where to go for help

Nazir was wonderful, very helpful and knowledgeable.

Excellent service from this dealership. My 21 year old son was able to negotiate his first car purchase with ease and no pressure. Salesmen, sales managers, and finance process went flawless. Highly recommend this dealership.

One of the best dealership in Virginia..Mohamed Mansour guided me very well.he updated me with everything. Kam in finance was great as well. I am fully satisfied with this dealership.

Great sales department. Bought several cars from this dealership and every time these people treated me we respect

This was the easiest dealership I have worked with. I was in and out in 2 hours. The entire team was efficient but also made sure that everything was covered at the best price in town. I recommend anyone to go see this dealership.

Waited 2 hrs when we had appointment .There were not enough miles on the vehicle for an oil change or tire rotation. They inspected it. So what took so long???? We were told it would be ready in 11/2 hrs and told to check back No one was at the desk when we went back but our paperwork and key were. The lady a few seats down would not help so we waited.

This was the easiest dealership I have worked with. I was in and out in 2 hours. The entire team was efficient but also made sure that everything was covered at the best price in town. I recommend anyone to go see this dealership.

Easy people to deal with. Most of the sales team is the same I dealt with 5 years ago

This was the easiest dealership I have worked with. I was in and out in 2 hours. The entire team was efficient but also made sure that everything was covered at the best price in town. I recommend anyone to go see this dealership.

Great people...great service...Sales people are professional and knowledgeable The service department is excellent as well. I would recommend this place heartily to my family and friends.

I was treated like family. Jorge was one of the nicest sales people I have every worked with, and the sales managers were just as great

Purchased multiple vehicles from Autonation Toyota Leesburg. Jorge, Patrice, Nazir, Bryan Tate and many more I've had the pleasure to deal with over the years.

Met Nate when browsing during an oil change. Totally professional, not pushy at all - in fact, he answered all my questions about the new safety features and made me comfortable enough to ask for a test drive. Roll the tape forward an hour and I?m driving home in my new Camry XSE !! Better than market for my trade too!!

Best service, will come back again , fast in and out , one price no haggle, Nate was the best car salesman

Quick and easy in and out in one HOUR! The sales staff was over the top. It’s the first store that a manger actually greeted me at the door of the dealership

Friendly staff that is always eager to help! The managers go out of their way to make you feel welcome and follow up on your experience even when the sales team is perfect. Very welcoming and helpful.

Purchased several vehicles at Leesburg Toyota, great customer service and very knowledgeable about his vehicle . I reserve the vehicle with no mark up. I will referral all of my family and friends

The new car buying process was smooth. The price was very good. They did not add any premium price over the MSRP Unlikely other dealers. Finance did not push to sell their product. Overall I like to support local business. I used their service from last 15 years without any major issue. I recommend AutoNation Toyota

Always had the best experience in AutonationToyota Leesburg. Bought 3 cars from there and service all my vehicles there.

We have always had a pretty good experience over the years with this dealership. From sales to service, whether we buy a car, just browsing or need service repairs, the team has always delivered.

George was awesome very nice guy helped me out he told me with my car and told me where to go, I really recommend this place everyone is so nice and friendly 10/10

Been servicing my corolla for past several years with Kristin. She is great, always takes care of me and very friendly, and gets me in and out pretty quick. I've purchased 2 cars here with Jorge and he too is very helpful. Overall, I love this dealership and will always come here for my auto needs.

I had a great experience with the recent purchase of my Toyota. The staff were very friendly and welcoming. They were very patient with the entire process. Highly recommend the staff here.

I got a Subaru Crosstrek This place was amazing I recommend everything come see Charlie and Kam in the finance department they got me the best rate possible, and Jim the GM was wonderful and super accommodating

Receiver best customer service ever from sales person Mr. Salek. He is very professional and very friendly. He listened to our car buying criteria and the. He let us drive three cars to choose and we were able to choose from there. He kept us upto date about buying process and answer all of our questions. He made our decision making car buying process easier.

I have been very pleased with Jorge Gonzalez. I have bought several times with him. He provides excellent customer service. He is an amazing and. Sting sales person. Christine Knoell

Had a great experience here! Highly recommend

Met Nate when browsing during an oil change. Totally professional, not pushy at all - in fact, he answered all my questions about the new safety features and made me comfortable enough to ask for a test drive. Roll the tape forward an hour and I’m driving home in my new Camry XSE !! Better than market for my trade too!!

We have purchased six cars from Autonation Toyota in Leesburg, Va over the years and have been pleased with our experience each time.

Hani Hamwi was extremely helpful and knowledgeable about the products and the process, it was a pleasure to work with him; his customer service is superior. We will definitely be bringing our business back to AutoNation Leesburg. Thank you!

I purchased my RAV4 here and had a wonderful experience! My salesman Nate Burgette was very patient and answered all my questions and never pressured me. It was my first time buying a car so I was very nervous but he explained everything and I am so happy!

Everyone is very friendly and professional. They will do everything they can to make the best deal possible

Extremely disappointed that my car has had a tire issue since March 2022 and nothing was said to me. My service agent yesterday actually showed me pictures and reviewed the issue. He told me previous service had shown feathering and alignment issue which was NEVER mentioned to me. Car has 27k miles on it. After service yesterday tires are in the red for wear and was not prepared to shell out over $1k for tires. Extremely disappointed in past services, but very thankful for a helpful service person yesterday.

He sold me a Corolla HB took care of me

Great service, Chris D was very helpful! Highly recommend them as they always are more interested in the customer and treat them well. Lots of options given, not pressured into anything

Best dealership awesome customer service positive attitude and good people very reliable and respectful

I enjoyed my purchase. Jorge Gonzalez was very knowledgeable and helpful. He found me the perfect car for me. He was very friendly. I will keep coming back to Auto Nation and Jorge when I need to buy a car. Thank you

Great dealer to buy from, highly recommend Mohamed Mansour. I?ve been to dealers all around the DMV and this was a breath of fresh air.

Bought my C-HR at Toyota of Leesburg and ordered a bed mat for the trunk. It's perfect and the service was excellent!

Check Engine Light … able to analyze the problem and provide a corrective solution

I had a very good experience with Auto Nation at my last 2 visits. Everyone I dealt with especially Cameron was very helpful! I will definitely use your services in the future.

What a wonderful team.

Poor service department, they are money hungry they will try to up sale you the whole way. I called about a repair quote they want to up charge for checking unnecessary things and won’t give you quote price for labor/parts. After calling multiple Toyota dealers this is the only one that had seemed to have a issue. Absolutely horrible customer service. Do not go here!!! Leesburg does not deserve your business stay away..

Very efficient yet friendly. They were able to complete the checkup quickly.

Excellent customer service, great staff thank you Toyota Auto Nation

We came to test drive a specific car and it was ready for us when we arrived at the dealership. Everyone was professional and courteous. We were out the door with our new (used) car within about 2.5 hours. Good overall experience at Autonation Toyote Leesburg. Thank you!

Great place to buy a car.

I was pleasantly surprised with George?s knowledge of the inventory and the specific vehicles that I wanted to view. He made the process very easy and was very personable. I came in with my own pre approval rate from my bank and they were able to match it and offer a lower rate as well with different payment options. It was a very smooth transaction and I would highly recommend George!!

Kamrul was amazing, he accommodated us to everything we needed. I would definitely recommend him to anyone who’s looking for the perfect car.

Kamrul was a pleasure to work with!

Courteous and prompt service.

dealership replaced driver mirror but mirror could not be adjusted and faced the ground. Had to return to the dealership and wait an hour for them to install it correctly.

Bought a car recently from this location and was extremely happy with the services. I got a new a RAV4 for my family and an amazing deal. I really want to thank financing because Kam made it super easy and I will recommend to my friends and family!

Great service. Daniel Carabantes was awesome. He fix a mistake on my bill right away. Great job Daniel!

Highly recommended. Admir has been servicing my vehicle for over 5 years and every time I bring my vehicle in for servicing, it has always been taken care of timely.

They are really very cooperative and good in nature especially brother Nazir he is really a gentleman and caring guy I want to give him more than five stars ❤️

We recently purchased a new vehicle here and the service was impeccable. Patrice was wonderful and the entire staff was extremely knowledgeable and very pleasant to work with. We would highly recommend.

AN Leesburg was fantastic. From Bill the manager to Patrice the salesman to Tom the finance guy... it couldn't have been a smoother, non pressure experience. And here's the kicker: AN Leesburg doesn't just drop you once you sign on the dotted line. I bought a used Jeep. It's outstanding, and I love it, but it has a few issues. There's no way any dealership could possibly keep up with and even know about all the issues that might be present in all of the used cars they manage. But some places, while attentive and helpful in trying to get your to buy, ignore you or worse, charge you up the wahzoo for any repairs made after the sale is complete. AN Leesburg isn't like that. They are working with me to get the Jeep right, all on their dime so that I'm satisfied. Seriously, this is a unique place to shop. I'd make the hour drive again in a heartbeat.

Service was good. This is my second time purchasing a vehicle from here. Would definitely recommend.

The staff treated me very well on my recent purchase. Process was smooth from beginning to end. The sales team went above and beyond. Kam was very professional and helpful with all the paperwork. Highly recommend!

AN Leesburg was fantastic. From Bill the manager to Patrice the salesman to Tom the finance guy... it couldn't have been a smoother, non pressure experience. And here's the kicker: AN Leesburg doesn't just drop you once you sign on the dotted line. I bought a used Jeep. It's outstanding, and I love it, but it has a few issues. There's no way any dealership could possibly keep up with and even know about all the issues that might be present in all of the used cars they manage. But some places, while attentive and helpful in trying to get your to buy, ignore you or worse, charge you up the wahzoo for any repairs made after the sale is complete. AN Leesburg isn't like that. They are working with me to get the Jeep right, all on their dime so that I'm satisfied. Seriously, this is a unique place to shop. I'd make the hour drive again in a heartbeat.

Sayed made the deal quite simple and very friendly approach with no typical sales pressure

This place is fantastic. I was recently helped by a gentleman named Kam, and I had a great experience. If you are in the market for a new vehicle, I highly recommend coming here, and asking for him!!!

Never knew car buying could be a good experience until I came to this dealership. Everyone was very kind and walked us through a very smooth process. I feel like I even made a friend or two. I really appreciated how detailed Kam was with his financing approach as well. He seemed to really care about us and treated us extremely well while giving us an amazing deal. We will recommend to friends and family and are excited about our brand new Camry! Thanks again AutoNation Leesburg for a great experience and not having us sit there for hours on end :) much appreciated

Overall had a great experience! Everyone was very friendly and attentive. Highly recommend working with Patrice and Kam in finance.

Awesome experience. Very straightforward buying process.

I had a great experience purchasing my rav4. They treated me like family. Rick and Kam went the extra mile to make sure I was happy with everything.

Customer service here was great! Kam was especially super helpful with the financing aspect of things!

I use the service department in Leesburg for all my auto service needs. They are professional and do great work!

I always come to Toyota to get all of my service work done, I couldn’t imagine going anywhere else. The staff is always kind and attentive and there’s never any hidden fees or overcharges. Just good quality work everytime.

The purchase experience was great. Excellent customer service. The necessary repair was disappointing but also included excellent customer service.

Take my car in regularly and never have a problem. My advisor is always pleasant and friendly. Thanks for keeping my car safe and running well.

Easy check-in process for my service appointment. Decent waiting area. Service was done quickly.

Great Service

Our sales associate Nate was friendly and informative. I had an additional question on the vehicle after the sale and he quickly responded with the info I requested. The sales manager Bill that worked with us was great. We had a misunderstanding about the manufacturer warranty and Bill made sure we had a satisfactory outcome. *Read everything about warranty transferral on used vehicles before buying!* The finance associate Charlie was professional and efficient, even though the sale ran well after dealership hours. Overall, a very pleasant car buying experience.

Comfortable waiting room. Work was completed within the projected timeframe.

Our sales associate Nate was friendly and informative. I had an additional question on the vehicle after the sale and he quickly responded with the info I requested. The sales manager Bill that worked with us was great. We had a misunderstanding about the manufacturer warranty and Bill made sure we had a satisfactory outcome. *Read everything about warranty transferral on used vehicles before buying!* The finance associate Charlie was professional and efficient, even though the sale ran well after dealership hours. Overall, a very pleasant car buying experience.

Buyer BEWARE of this guy (Kam Ashfakh) in Finance. I was charged $740 for a Vehicle Care Protection service plan that was never disclose and overcharged in the gap insurance in my opinion. This guy is DISHONEST & SNEAKY.

Buyer BEWARE of this guy (Kam Ashfakh) in Finance. I was charged $740 for a Vehicle Care Protection service plan that was never disclose and overcharged in the gap insurance in my opinion. This guy is DISHONEST, SNEAKY & SLICK and felt like I was taken advantage of just for the sake of GREED & COMMISSION for his own gain. I thought I thought I was walking into a reputable dealership after having bought 2 other vehicles in the past. I went into to buy a 2010 Toyota Yaris for my son so he can have his own transportation to get school. When signing your sale documents be very sure to take your time & look over the sale agreement ad that's what I FAIL TO DO. I have tried talking to someone about this matter but NOBODY has called me back. It's funny how they GHOST you after they make the sale. I the customer very DISAPPOINTED.

This is the worst place I’ve ever been for service. Estimates for service are always inflated, dishonest, and not well-explained. They’ve gone as far to try to convince me that my car had water damage after they erroneously removed a fuse. The service rep has a hard time explaining the logic behind her estimates that are always 3x the cost of the initial quote. Take your vehicle elsewhere for service, or just fix it yourself. Toyota’s support for dishonest and low quality service is at an all-time high.

I would like to thank Mr. Rasim Mammadov and his team with exceptional customer service they provided to me and my family. I was shopping around for last 20 days, but finally got really good deal here at Leesburg Toyota. They are knowledgeable and professional, thank you guys for your honesty and helping me to get the lowest possible APR.

Great place to shop! You will be treated as a family.

Great location, even better staff. Everyone from the manager to the service representative to the salesmen were very kind and helpful while I waited for my oil change. They also have a freezer full of free ice cream sandwiches lmao

Best place to service your vehicle and buy a vehicle

To be honest, I asked for an alignment. For the second time. The Wheel is still off. And during the safety inspection they told me that i need breaks. Ok, I will take care of that on my own. Can we get back to the alignment? 150 bucks. ??

I want to commend AutoNation Toyota Leesburg and especially their General Manager (Jim). We needed to resolve some service issues and Jim took the initiative to reach out to us, quickly gather the information and then go beyond our expectations in resolving the issue. He was very professional and courteous. It is rare that an auto dealer works so hard to ensure that their customers are happy. We certainly appreciate it and would recommend this Toyota dealership.

Just Awful customer service from the service department!. I waited 3 hours for oil change and tire rotation. I had to find someone to close me out. My advisor was at lunch. It never changes at this place . This was the last time I will have my car serviced. I will never buy a car from this dealership. Your advisors never look up and acknowledge customers in a friendly manor. It feels like you are bothering them. This is not the first time this has happened to me. Enough is enough.

AutoNation Leesburg are good peeps. They worked with us on finances, helping us get the most out of a trade-in. Patrice is one of kindest, gentlest souls you could ever want to meet, and he gave my wife and I space to make a good decision without any pressure. Bill the manager wanted to make sure we were happy and threw a few bennies into the deal. The financial process was a breeze with Thomas, alas I’ve forgotten his last name, but he was a Scottish fellow… anyway, very conscientious and helpful. Loving my new Jeep. Soooo worth the hour drive!

Purchasing from autonation was the best decision I have made when it comes to purchasing cars. Autonation was the only dealership in at least 50 miles that was still selling new cars at MSRP during the car shortage and because or that they have earned themselves a customer for life. Finance was quick and I was in and out in about an hour from the test drive to the actual purchase.

Very honest, very quick, and very responsive. Great service!!

Excellent and timely service provided by both Bryan and Moses. Kept me informed and delivered the car back to me at the expected time. Bryan and Moses are the reason my family and I always take our Toyotas to Toyota of Leesburg. They are excellent service providers.

The service has always been good, but not always timely. We were given to understand that the wait time for state inspection would be under an hour because they were not busy that day. It was, in the end, close to two hours. If we had known that, we might have made it a drop. Credit to Bryan, however, for noticing and doing something to expedite the situation.

AutoNation has great customer service and they make sure they put their customers first. I would 100% recommend this dealership before any other Toyota dealerships!

Awesome experience

I bought a brand new 2021 hybrid Sienna there last year. The buying process wasn?t all that either but it wasn?t near as bad there service department is. I?ve been 3 times and all 3 times it has been horrible starting with their phone system, good luck getting a hold of your service writer, you will learn to leave a message and wait for hours for a call back, when that happens you will need to learn to continue call them back over and over. 2nd prepare your self to hear a bunch of lias about we?re sorry this happened that happened, gets old hearing the same Lisa over and over, especially there service writer Chris, I highly recommend you stay far away from that service writer unless you liked being laid at and ripped of. This dealership is not a place you want to give your business to when there are other decent and reliable service center around. This dealership knows that the other Toyota dealership are far away and customers are not likely to go that far so for that reason they basically do what ever they want to the customers that try there luck there. Customers are not the only ones they treat badly but employees to. This dealership is short handed with employees in every department compared to other dealership are , I know I?ve been there I made the move after 3 strikes with them and vert happy I did decide to move on. If you decide to give this dealership a try you will end up like I did and find your self with aggravation and less money in your valet then the other decent dealerships. Good luck.

This was my first time dealing with a dealership for purchase of a new car in all my 30+ driving years (I've always purchased used to save $). With COVID used car prices are still inflated 2 years in, so makes a bit more sense to go new. The sales guys over at Leesburg, VA AutoNation were pleasant to buy from. No high pressure, no surprise costs, and they were patient and willing to listen to me despite my hemming and hawing about spending 40k on a vehicle. Because new inventory is still down, they were also willing to shave a bit of the price for features on the in-stock Tacoma that I wasn't necessarily looking for. A pleasure to deal with Nate B. and Jim S. Keep it up. Thanks!

I have received excellent care from Toyota in Leesburg, this time and every time.

I had an 8:45am appointment for a 30,000 mile service. It wasn’t finished until 3:45pm. I was told it would be ready by 2:00pm at the latest. This is after coming in a week earlier and being told that they wouldn’t have time to do my service despite me having an appointment. This service also cost me $347.83. I would not recommend this place to my worst enemy. Now that my complimentary service appointments have ended I won’t be back.

I had a very dramatic introduction to AutoNation Toyota, when my radiator gave up the ghost in the service bay as I arrived. I initially went to AutoNation, because I wanted a service center closer to my home. I intend to stick with them because they worked with me, explained all costs very clearly (I am a retiree), and did the work on several issues over a few days. They did a great job. I was impressed with the way they communicated with me during the process. Overall I found AutoNation in Leesburg, a pleasure to work with, and enjoyed getting everything I needed done in a timely manner, and with really great customer service.

Sales person, George, was happy to help. He was able answer my questions and provide good customer service. Financing person, Thomas, was easy to work with and made it a smooth buying process.

Mr. Walsh was very helpful from the moment I walked in. Even though it was a very cold and windy day, the associate did everything as requested. Overall, it was a good experience.

Thank you Ash Islam for helping me purchase my new Toyota Hatcback. Your service was exellent!

Bryant Tate, the salesperson who helped me, was very sincere and helpful. He helped me set up all of the electronics of my car. They give the best interest rates when it comes to financing. Overall, I am very pleased with my experience at Autonation Dealership in Leesburg.

Admir and his staff are really good when you take your car for service - every time!

I bought a brand new 2021 Toyota Sienna at this dealership. I had a couple service issues that I had to take it in for repair this month. I dropped my vehicle off there around late afternoon with Chris the service writer. It was around noon the next day and I still haven?t heard anything yet when I was told I would. So I called Chris around noon and he didn?t answer so I left a message. After speaking to Chris about the status of my car he told me that the news wasn?t good and that I needed a head gasket and that the technician was writing up an estimate and that he would get right back to me. It was now around 5 and he still hadn?t got back to me about an estimate, so I had to call him again and again I had to leave a message. This time Chris texted me , really a text? What kinda a service writer would text and not call there customer about what they need. He went on to tell me that all my issues were related to the bad head gasket and that this type of a job was time consuming and that he couldn?t get to it for a couple days and that I could take it elsewhere if I wanted. This told me that this place likes quick fixes, meaning gravy jobs in the automotive business, sad thing is Toyota isn?t much better at this location either as I had some warranty issues last year with this dealership and there service department. You don?t have to tell me twice, so I took Chris?s advice and took it elsewhere as there not the only Toyota dealership in town. Basically they will take your money and sell you a vehicle and repair your vehicle if it?s a quick gravy fix but anything that?s time consuming and not profitable for the dealership they basically turn there back on you. I don?t know about anyone else but I don?t need to do business with a place like that when there are so many other decent automotive repair shops out there. On a final note, if you decide you?re Going ti give this dealership a chance and get burned, don?t say I didn?t tell you so.

It was a wonderful experience. Everyone that I came in contact with was very helpful and May the process run smooth. I have very happy with my purchase.

Nate, Kam, Bill & Jorge were all amazing! They were so considerate and worked with my situation to help me find the best deal. They were so customer oriented and made me smile throughout my entire process. As I was leaving, they rang the bell and the whole dealership clapped for me on my new purchase, it was so heartwarming!

I can?t rate quality of repairs yet. The scheduling of repairs has been easy tho. The sales staff and finance manager were great as well. Nobody was pushy or overbearing, but did address all of our concerns and ensured the process of my son buying his first vehicle was as smooth as possible. My only complaint is the time it took to get everything done, about 4hrs in the dealership.

To keep along story short, don’t waste your time and money at this horrible dealership and there service writer named Chris who is a con artist as well as there service department . I made that mistake with both, one by buying a brand new van there and two by taking my van there for service and got burned at both places. Don’t think for a minute that this dealership and there service department cares about there customers or there employees for a minute, if they did they wouldn’t be short handed with employees in almost all areas and customers. Before you make the mistake I made with this dealership, I highly recommend checking with the other Toyota dealership first before you go to this dealership and be disrespected, ripped off, and constantly be lied too, if you do try your luck with this place, don’t forget, don’t say I didn’t tell you so too you’re self.

Kam’s a great professional helping out with the finance and makes the process very smooth and efficient and got us a great rate.

Very good experience buying new car. They have everything ready when I got there; all the paperwork was done efficiently. They have new plates ready to go once you are done buying.

It was a good experience. The wait time is minimal and the customer greeting was great.

Patrice is an amazing sales man . No pressure and he just tell you the truth and let you decide yourself

Try to call them and try to get to talk to someone from service department - it's impossible. They don't answer the calls/voice messages, don't e-mail back. They will charge you for services that they won't perform on your vehicle and can't provide documentation for it to prove, worst customer service ever. Staff and managers need serious training at this location.

Highly recommend. AutoNation Toyota always takes care of all my car needs. The staff is professional and explains everything thoroughly. Go see Mohammad S!

They were very attentive and diligent with excellent treatment

I was amazed with outstanding service

Jorge nos ayudó en la compra del carro, tuvimos buen servicio de parte de él

Louis was a great team lead for the service department. He was in constant communication, set expectations did not over sell services but was able to find a safety issue on my daughters car. I had a great experience using this dealership and notice a different experience from 3 years ago.

Jorge me dio un buen servicio, nos explico cada paso en la compra del auto

Awesome buying experience. Great team, very helpful. Thanks!

Excellent and , the service was great! The seller guy help me a lot and he is really good seller!

Mohammad was knowledgeable and very patient. Great customer service

Easy to schedule service, courteous customer service staff who only scheduled what was needed for my vehicle. The work done since I bought the car in 2020 has been great! Now at 45,000 miles I will continue to take my Rav 4 hybrid to them because I have confidence in their work and not overcharging me.

My sales associate, Nathan Burgette, was extremely helpful, honest, and responsive in assisting myself throughout this process. Buying a car can be difficult, especially with so many dealerships these days being unreliable and untrustworthy. But I would highly recommend Nathan Burgette at AutoNation Leesburg to anybody looking to purchase a car.

Very good experience. Got the car and deal I was looking for.

Bought a 2023 Highlander at AutoNation Leesburg VA. Zack and the whole team at AutoNation made the buying process easy and straightforward. We only had to wait a few weeks for the Highlander with the specs we wanted to arrive, and it was easy to reserve it and conclude the sale upon arrival. It was detailed, prepped, and ready when we showed up. The finance team got us a very competitive interest rate, and were able to tailor the extras we wanted to stay within our budget. No high-pressure at all. It was a great buying experience and we are really enjoying the car.

Excellent service every time. I don't take my cars any where else.

Mr Jorge Gonzalez was amazing, excellent service, professionalism. Experience defines him!

The Manager of Toyota Leesburg James Stigliano and Bryant Tate the sales person as well as Hani Hamwi the accountant were a fantastic people to deal with when buying a car. Very helpful and informative. Would highly recommend talking to them when looking for a car. Their communication was great, and the car I went to look at was even better than described. It was my best ever experience at a dealership “ James Stigliano was outstanding to deal with. I couldn't be happier with my purchase. I'm directing all family and friends to Toyota Leesburg Car Dealership Sales first before shopping for a vehicle anywhere else." Thank you James Stigliano and the whole team.

I recently visited AutoNation toyota for the first time. The service was excellent. Was assigned to Mr. Meghanne in the service department. To my amazement, he was the service coordinator on my previous vehicles in the past. He really treats each vehicle like it is his own and will give you genuine advice on the best and most practical options to service your vehicle. As long as he is in the service department, he will ensure that my vehicle gets the best possible service considering the budget in a practical way. Way to go AutoNation, I'll definitely be back to service my vehicles at your location.

I bought a used vehicle here. It was a great price. Gene was a huge help in me making my decision to buy from this company. Give that man a raise!

Sayed was a fantastic help. I called multiple times to try and make sure the car I wanted was in stock and he kept me informed and was always willing to help me out. Made sure I was taken care of!

Ask for Mohamed Salek! I’ve purchased my last two vehicles from him and we’ve been so happy with our experience!

Good easy transaction.

Nice experience. The guy who checked me in and out was awesome. He gave me good tips about car buying

Great customer service staff was friendly place was really clean

20k service and they fixed a undercarriage rattle. It was nice not to get the usual "we can't reproduce the problem". Thanks.

Great service center Carlos was really helpful with keeping me informed about my car I would recommend this place to get ur Toyota worked on great staff friendly and kind

I can’t speak highly enough about the sales team at AutoNation Leesburg. I went in to look at a used car - the price was lower than what I had seen online and they gave me a very fair trade-in offer. The best part was there were no hidden fees at all! Just the dealer’s commission at $899 and the rest was tax/title. Probably the easiest car buying experience I could have hoped for. Very happy and will be back when it’s time to make the next car purchase.

I have chosen auto nation leesburg because they don’t apply markup which is great. Nazir was my sales agent. A great experience with him making my car reservation. Sending updates about the car status. And answering my email right away. He was so friendly and kind. I highly recommend him and AutoNation leesburg to anyone looking to purchase a car. Thank you Nazir 😊🥳

it was a pleasure doing business with you all i thank gorge for his time and patience

If I could give 100 stars I would, the service at Leesburg was phenomenal. I contacted Gene my salesman late in the afternoon from Baltimore MD over 70 miles away and he said toe "I'm on my way to pick you up so you can get your car". He proceeded to gather all my information and called me back a couple hours later to tell me the deal was done and his driver was on his way. When the driver arrived we rode in the smoothest Toyota you could find. I fell asleep the ride was so nice. Everyone was standing ready to greet the "beautiful ladies from Baltimore ." They made us feel special and my daughter even commented mom feels like we've known them for forever. The atmosphere wasn't stressful like most dealerships and Gene was great. The finance Manager was awesome also Overall great service..outstanding work Leesburg.

I bought a 2002 Z28 Camaro in excellent condition. Patrice was great. I took a 15 mile test drive with him and found the car to be in excellent condition. I finalized the deal and Patrice and his cousin followed me home with the car. He was friendly and went the extra mile to assist me.

It was an easy process to get my Camry! Thanks again!

This dealership offered very competitive price on the market. The salespersons are very nice and friendly, especially Nate. He was very dedicated and walked me through the process of buying my first car. The only thing I would complain is that their emails keep falling into promotion category and I missed the first few ones. Overall, I highly recommend this dealership if you're looking for a new car.

Service was done fairly quickly and staff was very easy to work with.

Excellent service and personnel best in northern Virginia.

Extremely helpful! Thanks Henry for Corolla. Thanks Ian for being happy and helpful. Thanks koons Tysons Toyota largest Toyota on east coast

If you take your car for service, watch out for hidden miscellaneous fees in your invoice!

Very pleasant experience. Sales staff was very knowledgeable and helpful.

Carlos is a customer friendly, knowledgeable with his job. His a highly recommendable to everyone.

Saleek goes above and beyond in presenting all the ins and outs for my purchase. I highly appreciate his efforts on communicating all the different and detail aspects for the transaction. I really enjoyed to get my sienna. Kam also make sure smooth financing flow for the purchase

Terrific! The beeeeeeeeeeest!

I love this place. Reasonable dealer and super friendly staff. My sale rep Mohammad did everything to help me. 5+ ⭐️

Great customer service , our sales man Sayed Karimi is great !! He?s Professional and knowledgeable

I had a wonderful experience here on buying my first Toyota Sienna hybrid . Great customer service , The salesman I was in contact with Sayed Karimi , he’s great !! He’s Professional and knowledgeable. Thank you for all your help Mr Karimi

service reps were outstanding parts department was very helpful but they didn't wash my car

Nathan helped me a lot for the entire process! Very accommodating!!! For the entire staff, thank you guys! Owning my new vehicle was possible!!!

Jorge with Autonation was great to work with, very nice, not pushy, good communication. Also greatly appreciate that they are one of the few dealers in the area not charging an absurd markup.

Jorge did a wonderful job at helping my girlfriend purchase a new car.

Great work, friendly employees, and a nicely stocked waiting room!

Just purchased a new Toyota Highlander from AutoNation Toyota Leesburg. Bryant Tate who was my sales representative was very knowledgeable, kind and patient throughout the process. We love our new Toyota Highlander and I would recommend a family member or a friend looking to purchase a car to AutoNation!

George did a great job today!! Fantastic salesman. I drove from Finksburg, Maryland to buy a car from him. He made the sale very easy and was great to talk to during the financial part. Fantastic experience!!

Our sales person was very attentive and help make the process easy.

I have super mixed emotions about this place. If they could get organized and train people I think the entire experience would have been/ would be better. I called for two days and could not get through to anyone but a call center. Had to physically take off of work to stop in and give the car I just bought back to them to have work done. Just getting a phone call about the vehicle, that already needed work, has been a struggle. It’s been days and they still have the car. No one has even touched base with me. They do give you ice cream sandwiches and coffee in the lobby though.

It was nice in there help was there when we arrived tland they helped us look for what we wanted.

Mr Ashraff was very helpful & excellent service Was quick , answered all our questions

Had a great experience buying my car here, George as well as the entire staff were super friendly and helpful.

Jorge was very helpful in getting me my new car! Great customer service!! I highly recommend him and the rest of the staff there

Everyone was professional, courteous, accomidating, and very helpful. They will be my first go to for my auto needs in the future.

I bought a Toyota Tundra TRD Pro from them and it was great! Love the truck and Sayed is a great sales rep for the business. Also Tom the finance rep is an amazing conversationalist and explained all of the add ons which I purchased two. Toyota and this dealership is the way to go for any new vehicle.

Fast, fair, and honest. Great value and terms. Third RAV4 we?ve bought. They did a great job of helping us get the right car in one day.

It was nice visiting!

I had the most amazing service from mr. Logan moreyra. Phenomenal personality and charisma and very diligent about his work. I was extremely satisfied with the help I received while at autonation Toyota in leesburg. He answered every question I had and gave me all the information I needed. He’s very knowledgeable and was very kind as well. My family will definitely be coming back! He was fantastic!!

Justin is a great service advisor and an overall awesome environment

Very neat and fast always take care in a way that really matters

The boarding process was very smooth, however I've begun to have a bit of mistrust with AutoNation. The last time I was in for major engine work on my Toyota Tundra, the invoice stated that brake pad replacements were needed. After returning home, I removed both front and rear wheels to check the pads. They were at about 70% each. Yesterday 12-01-22, I had the same tundra in for an emissions and state inspection, and they found a fog light bulb needing replacement. Charged $85 for a 5 minute job, and minimal part cost. Just saying, if I realize this to be a trend, I'll not be returning here for service of any kind

Great experience walking in there. Nathan Burgette was very helpful in finding a car that works well for me.

Great service Zach was amazing and made the experience memorable, highly highly recommended Leesburg Toyota, will definitely return, everyone we have the pleasure of working with was great

The parts department fast efficient service. I was in and out less than 5 minutes. Great group of people and very patient.

Great customer service. Tom Walsh was the most easy going salesman that I have ever worked with. Not high pressure like other salesmen I have dealt with in the past. He made sure all of my questions were answered, and anything I needed was handled. I would definitely purchase another vehicle from this dealership. And highly recommend them. Five star.

Easy to reach service department and good customer service. Also liked the flexibility to drop the car for the service.

🚩 The service that I am receiving is making me question if purchasing a Toyota was a smart decision. I heard Toyota provides excellent service, I guess not in Leesburg. My car is not even 3 years old, bought it brand new off the lot. Now I’m having issues with my trunk door. I had to schedule two different appointments just for them to look at it. They took my car at 9am and told me they will provide updates by 2-3pm. No calls, no updates from my service advisor. I had to call twice and leave a voicemail to find out he went home for the day. An employee told me over the phone they found evidence that it was a user error and Toyota will not repair the issue but have yet to show me any evidence. Went to the store and talked to atleast four different people who couldnt help. It is now day three and still no answers from anyone. Disappointment is an under statement.

They had better prices than any other dealer in the area on new Toyotas. Mohamad and Gene were excellent and helpful salespeople. This dealership has a great service department as well.

They did the service of my car on time. But I would have appreciated it if they preferred to clean my car inside out before handing the keys.

Cheers to AutoNation! I was blessed to visit Auto Nation today and glad that I met Mr. Rahman to purchase my dream car. What a wonderful service and experience I received from the whole team including Mr. Charlie, Mr. Kam and few others. Me and my family loved their service. Very professional, pleasant and well mannered. Recommend all to check there before you do car buying.

It was an excellent car shopping experience, from the moment we walked in, we felt welcomed. Our sales person gave us his undivided attention and made sure we made the right decision for ourselves. Ringing the bell and having everyone celebrate with us was the highlight of our experience.

Pretty routine maintenance at 5000 mile interval. My adviser Tim was efficient and provided me some information I asked for during the appointment. The in-and-out time was about an hour and 1/2. I think that could have been a little bit quicker. I liked that they wash the vehicle after each service appointment. Waiting area was very clean , did not use any amenities that they offer. Getting an appointment was pretty easy too. I will continue coming here because of the service that they provide.

Super helpful staff, Bryant was awesome certainly helped with the process of buying my first car. The entire staff was very supportive and friendly. Definitely a great first time experience :)

It was an excellent car shopping experience, from the moment we walked in, we felt welcomed. Our sales person gave us his undivided attention and made sure we made the right decision for ourselves. Ringing the bell and having everyone celebrate with us was the highlight of our experience.

My boyfriend and I had a great experience at AutoNation Toyota. We worked with George who was very knowledgeable, and made the experience very pleasant. I would definitely recommend going to AutoNation Toyota for all your car buying needs.

The reservation staff and service staff are not in sync. For an oil change and gas filler cap repair, I get 1 hour wait from reservation staff (two different people) and when I get there I get "don't know how long. The diagnosis itself will take more than 2 hours". Ultimately I had them do the oil change only. From "it will be ready in two hours", it took them almost 5! The only consolation was that the oil change was free and they gave me a good check up report.

I got my car there it was nice visit and really recommend this place for buying cars.

Great service and Justin Embrey kept me informed of the service that was being performed. Highly recommend !!

Friendly and accomodating. Really enjoyed working with my salesman Patrice. Will be back in March to pick up another vehicle from him. He was very friendly and provided great service. His Manager Bill was equally as helpful and made the buying process a synch. Highly recommend this dynamic duo.

Tom was super helpful in our search for a used car!

Friendly and helpful not pushy

Great, friendly service from the sales manager to sales associate. Well done!

I had both cars worked on recently at AutoNation Toyota in Leesburg, they did an excellent job. One car is 17 years old but runs like new because of the excellent service that I received from the professionals at AutoNation. These folks know what they are doing. The are very courteous and fair. Great job and thank you.

Great costumer service The process was fast and easy

Great and very helpful the best thing was not to pushy and was able to help me find the right cad and even was helping me decide by looking on other lots. Very very helpful and easy

Overpriced. Was quoted 300 less for a front and rear break job. Also $450 for an oil change and a new battery. Will never use them again.

Thanks to AutoNation for the excellent service and delivery of my Toyota Corolla cross. And most especially thanks to Logan, you are Awesome Logan.

Jorge is a good seller, very friendly and fun, and it was a nice experience buying my car with him.

WARNING: They are not selling with a "market adjustment" but are not selling at MSRP. Not without mandatory packages. Other dealerships add a market adjustment then give you "dent protection" and "paint protection" packages for free. This bait and switch is just more dishonest. Even if you specifically ask if they force packages, they will say no but then when you come in "SURPRISE BUDDY!". These packages will not increase the value of your vehicle and will just add more money to the loan/lease. They are also notoriously difficult to redeem for what qualifies. Toyota isn't forcing these packages, it's Autonation. Remember to avoid these guys when supply outpaces demand again.

I had a great experience working with Nathan and Mike on purchasing my new car. They listened to what I was looking for and made sure I was getting the car of my dreams. From first contact through the financing process, everyone at AutoNation was great to work with. I will definitely be returning here for my regular car servicing, as they won my trust through the buying process. Thank you to the AutoNation team! ETA: I've been getting my servicing done here and have had really good experiences with the servicing side of the house. Easy to schedule online and friendly staff. Nice waiting area if you choose to do so.

The wait time is reasonable, from in to out about 2 hours for a two-year maintenance. They are doing fine work. So far, I have not found any negative thing from this dealership.

Easy to deal with. Quick and efficient service. Trustworthy. Great location.

general maintenance and repair

Nazir Fazelyar was our sales associate. He provide an excellent experience. I highly recommend Nazir and Leesburg Toyota

I worked with Patrice to purchase a 2021 Prius. Fantastic service great car

No concerns - was relatively quick. Only small frustration is how hard the dealership pushes the after market add ons

My experience was amazing, Mr.Lucas was very helpful and friendly

Sales Associate Nazir made sure I got the RAV 4 TRD in the color and options I wanted,he also explained in detail all the power train and technology features.The sales process went very smoothly,Sales Manager Rasim clearly explained all the numbers and also beat the Carvana trade in value.I appreciate that AutoNation Toyota did not impose a "market value adjustment" charge over the MSRP that many other dealerships in my area are adding.Very happy with my purchase! Thanks!

Went online for oil change and everything went as expected.

It was great, got car right away. Thanks for helping me to pick the car !

Never thought of owning an imported vehicle. But stopping at Leesburg Toyota changed my mind. The staff educated me on the benefits and features of the new Toyotas with their wonderful selection of both new and used vehicles. They took the time to not only explain to me why Toyota is a leader in the industry but to have the patience to answer all my questions which were many. Entering the showroom you are greeted with a smile from the friendly staff and couches and refreshments to make you feel at home. This may sound like a well rehearsed commercial but after almost 30 years of car buying experience Leesburg Toyota has topped all former dealerships and has won me over for all future business and the Toyota brand. Please try for yourself I’m heading out in my new Four Wheel Drive Toyota that’s just in time for winter. Sorry again for sounding like a commercial but for once this one is all true and from the heart. This place convinced me that old fashioned customer service isn’t dead and value still means something. Thanks Leesburg Toyota!!

Been a customer for long time, never dissatisfied. Sayad Karimi is my rep and has been phenomenal to work with. I really appreciate his expertise and patience to help us out and make us feel comfortable throughout the process. The finance person and the Manager Bill are great to work with as well. Very happy for the process.

Nice people, were willing to take the time to explain everything. Went above and beyond.

The sales staff went over and above me expectation Thanks

Nate Burgette was my sales rep for finding and financing a new car. Together we navigated supply chain issues, delivery issues, etc. The experience was candid, with zero manipulative or pugnacious sales behavior whatsoever. I met with the general manager once regarding my trade-in, and while we decided to exclude that from the transaction, the whole experience was very human in the best possible way. After interfacing with more than a dozen dealers, I chose to drive across Northern VA to affect my transaction here. While some other dealers may have fancier showrooms or more expansive repair facilities, the Autonation in Leesburg will carry my recommendation as long as these two gentlemen remain involved.

Nazir was very fast and responsive! Kam the Finance Director was very helpful!

I was not confident in the service I got here. I first was quoted $108 for my services that would be done, but then I saw my bill come to be almost $300 PLUS some things that were to be added on which led my bill to be almost $700. I gave a coupon for me to get 25% off my bill, but it clearly was not applied. I was aware of what was going to be done to my car, however, I had barely any communication with anyone about what the status of my car was and the tech I did talk to was not confident in her answers as I asked them. They were all guesses. I was hoping for more details when it came time for the tech to review the services done. All I was told was “ok we’re done, please sign here” I felt rushed. When I asked what I was signing for, apparently I just needed to sign a paper that says that I am receiving my car back. Not once did I get an explanation on what was done or what the thoughts were while people were working on the car. I recall I had low tire pressure when arriving to the dealer, but no one had the decency to help out and regulate the tire pressure. All the fluid levels on my car were the exact same as when I brought it in… I thought someone would have the decency to at least top off the fluid levels since that’s what was apparently checked on for the services I brought my car in for. When I was finally paying for all this, the person checking me out didn’t even look up at me or say hello. Just told me to insert my card. Clearly he wasn’t having a good day or didn’t care enough to at least fake a smile. People here seem money hungry. Overall disappointed in this experience.

Louis in sales was very knowledgeable and helpful. Jim Spag was very professional and friendly

They have great customer service and the service experience was great. They were helpful and I was able to get my car serviced on time.

Jorge nos dio una buena atención es más excelente . Muy felices con la atención

Patrice is an excellent salesman who looks out for his customers.

Excellent service by Mr Rahman. Loved the honesty he provided which checked out on multiples levels with 2nd and 3rd sources.

Jorge was pleasant and very helpful. Quick service

Excellent Very helpful salesperson. So informative and very reasonable.

I purchased a new Toyota Hylander from AutoNation last year and totaled it hitting a deer! So I went back to AutoNation for a new vehicle and concern about insurance pay off has not been finalized yet . As soon as I walked in and the gentleman helping me, lm sorry I forgot his name but my salesman couldn't have been better:-) I explained my situation and he took care of all my needs way beyond what I expected and walked out with a new Tacoma ! So thanks so much AutoNation you have a lifer!!

In this day and age where used cars are more expensive than new cars, we found Gene who greeted us at the door as we arrived. Although that approach is usually intimidating, he was very friendly and honest. Best of all, he listened to us. After test driving a used one, we found a new car we really liked, and to our surprise, between Gene and the manager, they worked with us to get the deal we wanted. It was a breeze dealing with the entire staff. Loved the experience! Ask for Gene when you go look at cars.

Excellent staff and team. Very accommodating and responded to all my questions in a timely manner.

Thanks to AutoNation for the excellent service and delivery of my Toyota Corolla cross. And most especially thanks to Logan, you are Awesome Logan.

Nate the salesman and the financial manager there was great.

Great work, easy process and good communication from the sales and finance teams! Thank you!

I had the best experience at AutoNation Toyota purchasing my FIRST CAR! The Salesman Patrice was very professional and helped me find the perfect car for me! The buying process was quick and easy! :)

I had a great experience at Toyota autonation

Thanks to AutoNation for the excellent service and delivery of my Toyota Corolla cross. And most especially thanks to Logan, you are Awesome Logan.

Service personnel were great !

This dealership is honest and hardworking. Patrice is the man who gave me advice about how to get a new Sienna. When I could expect the list of vehicles being built and shipped to them, how to make a reservation down payment of the, to be built, minivan and when to roughly expect its delivery. He didn’t mind that I called him over and over. He also helped when we found ourselves in a bind and searched for another used RAV4 to replace a vehicle we’d unexpectedly loss in a fender bender. The LeesburgToyota AutoMation is fairly priced selling their cars at MSRP and if I didn’t like the car I ordered they would give me back my deposit. Not so for multiple other dealerships in the DMV. You can’t go wrong with these guys. Thanks you Patrice!

highly trained people, Mr. Carlos Riera treated me very well. excellent service

I have an insane schedule and they helped me figure out what I needed and with the best deal. I got my car in about 3 hours and am absolutely in love. They worked with the best banks and were quick to offer the best deals. I will forever be apart of the Toyota family.

My wife and I loved our experience at AutoNation. Sayed and Hani offered excellent customer service. Definitely would recommend!

I absolutely loved these guys. They were so nice and made the whole process so much easier I highly recommend for anyone wanting a car to come to these guys i know I’m coming back for sure

My Hybrid Toyota Camry needed an oil change, so I called a few places for quotes to find the best deal. I was surprised and happy to learn that AutoNation's price was better than some smaller non-dealership shops nearby. I went with AutoNation because I also wanted an inspection done, but only wanted to take care of the necessary items on the vehicle because it has been running well. I had the privilege of working with Justin, who was just fantastic to work with, as he simply laid out what could be done on the car and what should be done in the car in language I could understand. I brought the car in on a Saturday, and although they were only planning on the oil change, they managed to take care of everything needed on the same day. I was pleased with the final price and felt like I was in good hands that I could trust. I plan to come back here as items arise. Thanks for the good work ya'll do!

highly trained people, Mr. Carlos Riera treated me very well. excellent service

Autonation Toyota in Leesburg really took care of my family this morning. We ran into trouble with my son’s car yesterday, and had to have it towed to the dealership. However, this meant that we would be without a car when both myself and son commute to work. The GM, Jim told me to come into the dealership first thing today and they would take care of me. And they did! Rahman greeted me as soon as I walked into the door, and listened to my issue and went to work getting us a car to drive. Rahman was very fast and efficient and made a very stressful situation much less so. Thanks to Jim and Rahman for taking care of us.

I had a very pleasant experience with Auto Nation Toyota! My family has been getting cars here for years! They answered all of my questions and really listening to my concerns.

AutoNation is the best auto dealer in the country. Excellent customer service from beginning to the end.

I had a good experience at AutoNation Toyota buying my certified used 2018 Rav4. Ashraf Islam, my sales associate, was a pleasure to work with. His approach is very low pressure and he lets you guide the process. He’s knowledgeable about the product and will answer all of your questions. If I wanted aftermarket services, he would assist me, but I never felt forced. I really appreciated that. Tom McGeady took care of all of my financial and warranty concerns expeditiously and painlessly. His charm and wit set me at ease and made the process an easy one. If you’re in the market for a Toyota, go and pay them a visit.

Fantastic service! I had a great experience with Auto Nation!

They take good care of my car

Very professional and friendly staff. Patrice was awesome. I recommend them.

Have always received good service from this Service Center. This time, my service was delayed quite a bit. I had scheduled an appointment for an oil change. Check-in was swamped. I was pressed for time (my ride had to be somewhere), and had to just leave my keys with the rep who said he would scan the vehicle and they would have my information to move forward; I told him I would not be back for a couple of hours so felt I gave them plenty of time to address the vehicle. After 3 hours, I had not received a call, so I called them. They had just begun to look at my vehicle. When I explained that I HAD made an appointment and expected my service to be done a long time ago, they expedited my service. This was a glitch I hope will not happen again.

I’m a recent transplant from another state. I suddenly had a low tire light on the dash and because of previous problems with my Prius Plus tires I drove to this dealer with no appt. They welcomed me and were able to take care of the problem within minutes. Thanks AutoNation Toyota Leesburg.

Won’t take my car anywhere else for service. Justin is the best!

Very smooth process to help us to buyout our lease ended car. Everything is clear

Great service. Friendly salesman.

Great service. A bit of a long wait. Everything was done right

Thanks to Jorge Gonzales I got a great a deal in my car. He was very patient and also willing to come on his day off to help us

Excellent Service! Great selection and great customer service. Their service team is the best!

We had a wonderful experience from start to finish. Everyone was kind, and they made the car buying experience as easy and smooth as possible. We put our deposit on a new 2023 Sienna on September 21st, and picked it up on November 3rd. That wait was nothing compared to what I have seen elsewhere online, and we looked at other vans and other dealerships before choosing this one. They took the time to walk us through how to use the app, the process for making appointments for oil changes or getting any work done, and provided my antsy 5 and 1 year old kiddos with snacks and praise for being so patient. It was definitely the best car buying experience I've had so far, and I look forward to continuing to work with them for all of our regular service visits. This is our first minivan, and our first Toyota; but at this point, I'm sure it's not our last. 😁👍🏻

Honor Price

After a chipmunk attacked the electrical wiring on our Prius, warning indicators lit up the dashboard. The professionals at AutoNation Toyota in Leesburg found and repaired the damage in short order.

I was coming in just to “look” and Jorge made me feel like family and did everything in his power to get me fitted with the right car. Kam in finance was awesome to work with too! I highly recommend come seeing these guys if you’re in the market for a new vehicle. They’ll definitely take really good care of you!

Very pleased with my experience with AutoNation Toyota Leesburg. The sales experience and communication with Nazir, Bill and Mr. McReady in Finance was effective and direct. No nonsense and very streamlined. I am happy with my purchase, the selection process, the value of time, and the overall experience. Would highly recommend☆☆☆☆☆

Just a cheap dealer trying to make as much money as possible with providing the bare minimum and gauge you on unnecessary maintenance. I would not recommend them.

Jim and Mike were awesome. They made selling my car a breeze. I would definitely recommend this team at Toyota if you are looking to sell your vehicle.

WARNING: They are not selling with a "market adjustment" but are not selling at MSRP. Not without mandatory packages. Other dealerships add a market adjustment then give you "dent protection" and "paint protection" packages for free. This bait and switch is just more dishonest. Even if you specifically ask if they force packages, they will say no but then when you come in "SURPRISE BUDDY!". These packages will not increase the value of your vehicle and will just add more money to the loan/lease. They are also notoriously difficult to redeem for what qualifies. Toyota isn't forcing these packages, it's Autonation. Remember to avoid these guys when supply outpaces demand again.

Jorge was pleasant and very helpful. Quick service

Salesman was polite and didn't pressure us. Inventory is next to nil; global supply chain issues they say.

Justin did the great job. He is always helpful, more over he knows what he is doing. His customer service is outstanding.

Sayed was extremely patient and helpful throughout our time at the dealership. He is friendly and answered all our questions. We were very thankful to have him assist us.

AutoNation Toyota of Leesburg is my go to place for all of my car needs. Service manager Bryan is always open to answering any questions I have and provide recommendations to ensure the best performance for my vehicle and my safety. I love it there. I feel heard and cared for.

Great buying experience, no pressure-Very satisfied

Jorge made my first dealership and car buying experience amazing. He treated me almost as if I was family and was so kind and honest with me the entire time to try and find the best car and outcome for me. Everyone else there was extremely welcoming and you could tell they were gonna take care of you!

It was a nice experience working with both Kam the finance director and Gene the sales guy.

Very easy to work with. Very accommodating. We purchased a used 2017 VW Tiguan but it is like new and beautifully detailed. The whole process was easy peasy

Great place and great service I highly recommend Mohammad. Great experience!

Great service from Rahman who helped us find the perfect car when mine was stolen. Everyone here was very friendly and helpful. Would recommend!

Good services and good services

Great experience, straightforward pricing and purchasing. Gave me an easy time to test the car for a few hours, and they have ice cream! The facilities are nice, and I look forward to procuring their preventive care services. Ask for Sayed.

Took my Tacoma for service. I had a few things replaced, oil changed, tires rotated. They did it quick, only had to wait for parts. The price wasn't inflated. They wiped down the interior and left it smelling good.

Patrice is the best sales person out here. very patient and goes the extra mile for his customers! thank you Toyota!

Great service, super quick, I take my Tundra there, I wouldn’t go anywhere else!! The new General Manager is OUTSTANDING!!

Thanks for a job well williams evelyn done, I have been trading manually and hardly make money until i was introduced to you, I never thought of gaining or having a stress free trading experience, I seriously don't know how to appreciate you ma'am. With just $1000 which i invested you turned into $12,650 in just 7days of trading, please keep on doing good deeds. If you are interested in trading Forex/Cryptocurrency,get in touch with williams evelyn through her social media accounts below. Whatsapp: +17606711538 Email: williamsevelyn2300@gmail.com

I bought a car out of state from another autonation location. There were many issues, but Tim Nguyen helped take care of me every step of the way. I have bought and sold numerous vehicles with Autonation Toyota Leesburg, and they have never failed to disappoint. They are my first stop for everything car related.

Vary good with customer taking walking 🚶‍♀️ shows the car 🚗 and Happy 😃 Face not talking on the phone ☎️ No body is Hunting Around each other. Offer me lunch 🥗. 💯👍

best dealership in all nova with a massive inventory and I love there one price policy as I hate to negotiate the price

Patrice, Kam and Hani did a fantastic job helping me get a new Corolla Hybrid.

Great experience. I highly recommend to all my friends and family

Great visit and allot of options to look at I was wanting a Camry

Its a great place to get your Toyota serviced, friendly and knowledgeable service and sales. They are busy but do a good job of getting you in when you need service. Jorge Gonzales is an awesome guy if your looking to buy as well, I highly recommend him!

Good customer service and good price.

Exceptional customer service from the sales staff. I shopped around for months for my first car and they were the most helpful.

Jorge les a vendido a nuestra familia por a?os, siempre muy amable y un servici� ejemplar

Excellent customer service.. Sales agent and Manager were very cordial and went out of their way to answer all questions we had.

Jim was excellent help, very satisfied with the process

OK. I called and requested a walk around and checkout drive. I could have done without the double teaming approach. Qualify your sales rep and empower them to make the dealer’s case on their own.

Came in to take a look at and buy a used car. Sales people we?re friendly and buying process was smooth

Salesmen were knwledable and helpful . Keep up good work

Charley was great and knowledgeable, would recommend

I've been looking for a C-HR and finally found it at Toyota Leesburg. They were great to work with and I can't wait to take delivery.

Jorge is the best salesperson, he sold few cars to our family and we keep sending friends and families to him

Mr Rahman was a great salesman. The entire staff was professional and engaging.

This is third time I bought car from Auto Nation Toyota Leesburg ,I always had good experience with the dealer.This time Mr Ashraf help me to pick my favorite car which is Rav 4 2022,he is very humble and well informed.The atmosphere is very friendly Mr Ashraf has been great assistance all the way ,very friendly cooperative person .I am fully satisfied and recommend him Thank you brother!!

I had an appointment with the Service Department. I was really disappointed. I made an appt for the first appointment of the morning to get an oil change. I have taken both my Toyotas to AutoNation but this particular vehicle more often. AutoNation Leesburg has sent us over the last several months several coupons for "complimentary" full synthetic oil changes, obviously designed to get customers in the door to see how good their service is. I actually couldn't find the last mailed one and went to their website, and they had the promotion there as well, where you could have it texted to you, so I did. Just before my appointment i located the mailed coupon so I brought both. When I was directed to the service counter, I told the service representative, Tim Nguyen, that I had a coupon for a complimentary full synthetic oil change. He said it wouldn't work without looking at it. I told him it came from their website. He said well it isn't for your year of model, they are pretty specific. I said, they coupon specifically lists my year. He looked and continued to question me as though the coupon AutoNation Leesburg actually texted me wasn't legitimate, like I was presenting a fake and he continued to push back. It was uncomfortable. But, as it happened, I had found and brought the mailed paper coupon, so I dug it out and handed it to him. Shocker, he questioned that one as well. He asked questions such as did I *personally* receive this coupon in the mail? (My name was on it.) Do I have more than one Toyota, he thinks maybe this coupon for a different vehicle. After more questions, he finally said something like "Well, I guess we'll take it", like he had no choice. As I said, they have sent several of these "complimentary" oil change coupons, but this is the first one we've decided to use. Why send them to customers if you don't want customers to use them, and try to make the customer feel like they are doing something wrong by redeeming it. Once that awkward exchange where he made me feel like I was a thief was over, he said okay, your oil change will be free, it will be $30 for the tire rotation. I didn't ask for a tire rotation, I get that free with my tires, so I said I don't need that. Again, more attitude. FinaIly, he wraps up the transactio and asks if I will be waiting. Yes, I say, I made the first appointment of the day to avoid a long wait so I could get in and out. He then tells me it will be at least an hour and a half for the oil change. I arrived for the first appointment yet it was goung to take an hour and 30 minutes, minimum for an oil change? Approximately an hour and 45 minutes later my car was done. I get AutoNation Leesburg didn't make anything on this visit, but they send those coupons for customers to use. I believe he pushed my car to the end of the line because it was a "complimentary" service and he didn't earn a commission. The point of those coupons is to get customers in the door and show them how good their service is. This was the opposite. When I receive good customer service, I go out of my way to patronize businesses that give that service. I've paid *more* to go somewhere that is friendly, trustworthy, and reliable. But this left me feeling scuzzy in my interaction with Tim Nguyen, and like AutoNation Leesburg cares about customers as far as the money they can make off of them. I don't care how many "complimentary" coupons I receive, I think it will take wild horses to drag me in there again.

Hani has excellent customer service, he explained everything really well and made the experience truly easy for us

Excellent experience, Hani has the best customer service, I will definitely be choosing AutoNation to do business with again!

Hani made the car buying process easy. I was a walk in. He answered all my questions and showed me exactly what I was looking for so I could find the perfect car for me. The car was filled with gas, cleaned, and all the paperwork was organized. The dealership also gave me a ride from where I had to drop off my rental car. Thank you so much!

Wonderful customer service! General Manager went above and beyond! I highly recommend AutoNation Leesburg!

I am very happy with my purchase of a Toyota CH-R the service was splendid and the progrese was fast many thanks to the Toyota leesburg team for making my dream come true the best customer service they are very kind and patient very happy to buy my first car with you guys ?? I will never forget when Nathan made it possible for me to see my car with a gift bow

Good place and great service

great service and plenty of cars to look at

The Best AutoNation Toyota Leesburg. I?m love coming to AutoNation Toyota dealership of Leesburg. Excellent caring customer service. And Sales Toyota dealer department..

Great service very professional Answered all mes questions

Had a excellent experience buying new RAV 4. Was very patient with me. Answered all my questions. Kam was great and very knowledgeable. Made the whole process easy n painless. Much appreciated!

I worked with Dan in the service department. He was awesome! All my questions and issues we were addressed and he found a way to do the work as inexpensively as possible! Thank you Dan!

Gorge was a great sales person. He worked hard to get us the car and deal we wanted. I would recommend him to anyone.

Good place and great service

I miss not seeing and getting Justin's help at Leesburg Toyota, but Kristin did a great job handling ny maintenance appointment. It was also a pleasure meeting Logan, and other fine people at this home location.

Found a great low mileage used hybrid RAV4. Staff friendly and professional. Mohammad stayed on point to make this transaction as easy as possible. He even tolerated my fifty pound doodle hanging out with us as we made the purchase.

Bought a new Highlander early 2022, buying process was quick and easy in a tough market. 2 service appointments have been good as well. The Toyota app, however, leaves something to be desired. While its status interaction with the car is great, I find the Service and Service Appointment function lacking. The app won't let me make an appointment and I would hope the app would let me know when I'm coming up on my next service interval. Could be much better.

well organized and efficient. The staff are a pleasure to work with.

They made buying a used car easy. No haggling over price because it was an internet price. They responded very quickly, and we were out the door in our new (to us) Santa Fe three days from our inquiry. Everyone we dealt with was so friendly and helpful, from George, our salesman, to Bill, to Thomas in finance. We paid cash, and they gave us time to let the funds hit our bank account. Couldn’t be happier with our experience, and would definitely recommend them for a new or used car.

We had a great experience at Autonation Toyota Leesburg. Patrice was fabulous to work with. Patient, kind, professional and transparent. I would highly recommend them to friends and family, especially knowing there are many dealers out there right now trying to take advantage during the shortage…

AutoNation was great to work with in this crazy car market we are in right now. They were very friendly, professional and made us feel right at home! I highly recommend talking to Patrice to buy your next car he was great to work with and very knowledgeable! Louis also was amazing and very responsive with our questions! Will be recommending them to our friends and family as well as returning when we need another new car. They earn our trust and we will definitely be a repeat customer.

Ash was very helpful and easy to contact. We ordered the car, and we were called the same day that the car arrived. The whole experience was very smooth. Definitely recommend Autonation Toyota Leesburg.

Awesome. Definitely dedicated people.

sales and service. You all are the best...

The service technician, Luis, who assisted me, was very friendly and efficient. The dealership is very conveniently located.

Mrs jennifer smith is a very professional and extremely hard working Forex manager. She puts her clients needs as #1, she is very responsive and gives expert advice throughout the trading process. I have invested and also made multiple withdrawal with Mrs jennifer smith and would highly recommend her as the best forex manager on the block do yourself well and contact her. Email: jenifersmith1100@gmail.com WhatsApp +1 7816060994

Bought a new Camry on 7/15/2022. The salesman (Umar) was knowledgeable, courteous and efficient. I would recommend him to anyone wishing to buy a vehicle. I wish we would not of had to haggle so much with the manager about the low ball trade in value we were originally given but I guess this is part of the process. When we came in one month before the purchase and made a $500 payment to reserve the vehicle we were given a price. The day of the sale there was a $600 plus charge for some type of dent protection that we were told was on all their cars. Seems like this is a add on that should be disclosed up front when a deposit is made. Need more help in the finance office. Our appointment was at 4pm and deal was made by 6 pm. Waited over 2 hours to get into the finance office and was not out the door until 9:30 (business closes at 9).

I took my car for safety inspection, got it done pretty quickly. very nice 👍🏿

Autonation Toyota in Leesburg is my go-to for sales and services for my Toyotas. My newest addition - 2022 Corolla HB - got it for MSRP, but happy about it. Now they do no-haggle pricing, which is good-and-bad, but less stressful. Reserved the car when I saw it online, it came in about 4 weeks. Logan in sales is very courteous. Kristen is in service and always helpful.

Feel like they are honest and don't push unnecessary repairs. Love online scheduling for maintenance.

From 2019 to till now i bought 4 cars from Autonation Leesburg, Virginia. all car was good sales person Ashraf was the first one who helped me to get my first car, now Ash Fahimpoora is best person to treated me and helped to every possible way to get my new sienna 2021. & ofcourse Nargis too. She helped me alot so that i get the lowest apr. Autonation is the best i really recommend everyone to buy from there. Note: But there is some way of improvement in the service area. they are not the best one, just ok! they never smile, they are sometimes even rude and they are too busy so they dont even care if you wait for a long time. couple of time it happens when i came to do the maintenance by taking appointment they were not upto the mark. their commitment level is very poor. and one more thing when you say certified used car then you should make sure all the things with the car is perfect. this time i just get only one key with my car, they said after a week they will give me the other key. then my reclining seat was not working then i dropped they fixed it. then one of door handle above the middle row is not working, Stacy said they will call me but they dont know when, these are some points they need to be improve. so the customer remains happy even after purchases of their dream car. Thank you and goodluck to Team Autonation leesburg

Easy in and out for service. People are nice to work with

I waited 3 hours from MY APPOINTMENT TIME for them to start working on my vehicle. I had to ask for updates, they were not good at communicating. They had one charging station available that was constantly in use. When it was finally finished, my car was not brought around. They man up front just said "it's parked behind the brick wall, it's marked on the tag." There was nothing marked on the tag, I had to wander around their huge parking lot with four little children to find my vehicle. I'll go somewhere else next time. 👎

I bought a RAV4 2020 from this dealership and Marta was the agent helping me with sell. She is amazing, hard working, and so helpful. I am very happy with Marta and the rest of Leesburg staff support.

Service Rep Byron is a 1st class rep; he kept us informed with updates. Explained all work and cost before work was performed ! Clean environment, plenty of spaced seating, free wifi Kudos!

All I CAN SAY IS MR KING IN USED CAR IS THE MAN HE KEPT IN CONTACT WITH ME THROUGH THE WHOLE DEAL TO MAKE SURE HE GOT IT DONE MADE FEEL LIKE A FRIEND INSTEAD OF JUST ANOTHER CUSTOMER AND MY SALESMAN NATE WAS ON TOP OF HIS GAME ALSO I WOULD LIKE TO THANK AUTONATION AGAIN!!!

Quality people Quality work

They performed an all wheel alignment as I had requested. They completed the job in an hour including a car wash. Good job! 👍🏽

First I get a call asking me if I want a complimentary oil change at the dealership. It’s normally out of the way but I had some scheduling things that made it work but why not. I go to drop off my car and I’m told that I have to go to my specific service advisor. I go to him and he’s on the phone. I wait patiently in front of his desk and he gets off the phone and starts working. I wait patiently as I don’t know if he’s finishing something from a call. Another service advisor asks me if I need something and he finally acknowledges me and said he thought I was waiting for someone else. Then he said he’s too busy to take me and shoves me off to the first guy who said I needed to go to the first service advisor. This entire process was 10-15 min. Well I get my car checked in and ask when it will be ready. I was told maybe an hour and a half. I said that it worked as I need it within 2 hours before I head to my house 30 min away. I’m told that I’ll receive a call. So four hours later I hadn’t received a call, I called them….then they couldn’t find my car….. 10 minutes later, they find it and it’s ready….two hours after the promised time. So then I go in and spend an additional hour of my day and pay for my complimentary oil change and tire rotation. Terrible service, terrible experience.

They are absolutely incompetent and dishonest. The employees here ruined a person's transmission, then lied about it, refused to pay for it, and is now deleting comments and posts about it on their page. You really can't get any more shady than this. They're an absolute embarrassment and crooks.

Dear KAYLA WILLIAMS/ Thank you for the fantastic job you have been doing for me lately. Your hard work and dedication has really helped me out during difficult times . I just wanted to make sure you know how much you are valued and appreciated. We know that the recent round of lay-offs has been very bad for company morale. Not only are people worried about losing their money but also many people are out there receiving their withdrawal every day You come in early stay late and even use your free time to help pitch in and get things done. Thank you MRS KAYLA WILLIAMS for your hard work and dedication to me both throughout the past few months and even before that. We really appreciate all that you do. Minimum amount to start up trading is $1000 invest now. Email: kaylawilliamscrypto@gmail.com WhatsApp:+1 (804)214-7544

Don’t take your car here. They are careless workers who will destroy your vehicle with no concern.

Customer service is superb. Services are rendered on time

The service department at AutoNation Toyota Leesburg is the best. I bought my 2018 Highlander from them because they took such good care of me and my 2006 Highlander. You never forget coming in for a service recommended by another service center (I wanted a second option) that was going to be expensive. The service manger came out and told me the service wasn’t necessary. I have been a customer ever since! I highly recommend them.

great place to come to have your transmission destroyed https://www.distractify.com/p/toyota-dealer-wrecks-manual

Watch @86moe on tic tok, the dealership lets it’s employees race the customers cars around the backlot. Then when it’s damaged they refuse to fix it!!

Stopped by for scheduled 10k maintenance. Accurate time estimate and washed my truck before returning to me.

This is regarding their Service Department, which which we feel is the Best in the Area. They handle the huge number of Customers expertly, more importantly, you can trust their work. We work with Kristin Lewis in the Service Department. She communicates clearly, and is very responsive to emails and phone calls. They have a very large waiting area, that is very comfortable. Lindsey, their Cashier, is efficient, pleasant. Because of her Desk placement, she has to field many questions, and not all customers are nice, but she handles them beautifully. The Outside team that accepts and moved the Cars, are also welcoming and efficient. I do not know the Manager of this Facility, but he should know how well his staff performs.

This Toyota dealer is corrupt. I purchased the 2017 blue Toyota Sienna that is currently on the sales floor. They told me it was a 2014. It also had a recall on the door and a broken DVD player upon purchase. It was supposed to be replaced but they kept putting it off in the service department. Almost two weeks went by and they called yesterday and said the bank denied my loan since I switched to a new employer. Now I realize they wanted the vehicle back because they made a mistake on the year and sold it to me for 6,000 below their asking price. The worst part is I would’ve paid it if they would’ve just honestly explained the situation. I will be reporting them to the Better Business Burea on Monday. I’m glad to see the car online so I will have proof of their error. Whoever reads this in time don’t do business here!

This Toyota dealer is corrupt. I purchased the 2017 blue Toyota Sienna that is currently on the sales floor. They told me it was a 2014. It also had a recall on the door and a broken DVD player upon purchase. It was supposed to be replaced but they kept putting it off in the service department. Almost two weeks went by and they called yesterday and said the bank denied my loan since I switched to a new employer. Now I realize they wanted the vehicle back because they made a mistake on the year and sold it to me for 6,000 below their asking price. The worst part is I would’ve paid it if they would’ve just honestly explained the situation. I will be reporting them to the Better Business Burea on Monday. I’m glad to see the car online so I will have proof of their error. Whoever reads this in time don’t do business here!

Great customer service.i recommended

Simplicity and easy access for a great work and job well done at highest level. This for new buy and everyone in need. Do not hesitate

I visited Auto Nation Toyota in Leesburg Virginia on Friday 19, 2022 and I was totally disappointed. I called last week to make an appointment for an oil change and the recall for my 2018 Toyota Camry. The lady told me that she only can make the oil change appointment and the recall issue someone can call me and setup the appointment for me. So, I decide to wait for the call and make the two services together. Toyota representative called me for the recall and he set up the appointment for the oil change and the recall. Today at the dealer the customer service attendant told me that the oil change can be done and not the recall, he also added that the parts could take from three to six month to reach the dealer. I was really disappointed and decided to do just the oil change. Honestly taking few hours from work is not an easy thing and going back for another appointment is not really fun at all. I went to the service manager Mr. Admir Dzaferagic and explained the situation to him and he just said sorry for what happened. Few minutes later he asked me if I want to do a complementary state inspection for the car. I told him that my car need tires and I can't do the inspection before replacing my old tires. After I left the dealer and had a few minutes I inspected the car and looked at my bill. I found that the windshield fluid is empty and the oil break is low. I called the Toyota service and asked them concerning the multi point check with the oil change the lady told me "let me check" then transferred me to someone who heard me; then he hang-up the phone. I called again and asked the same question to the service lady, she transferred me to a voice mail, I didn't leave a message. Today also they didn't offer me a car wash. Upon checking my bill I found out that: INVOICE # 507059 1. Its written that: Customer requested to have multi point check. That never happened since I knew for a fact that the multi point comes with the service. 2. Declined tire replacement and wheel align I specifically told the representative that I will look for an affordable wheels. And basically if I am not replacing my wheels at the dealer there's NO alignment should be done. But I believe they wrote that I declined the alignment to aggravate the situation even though it's just a common sense. 3. They wrote: Declined 40K service. The representative never talked to me or suggest that to me 4. Last but not least on my bill they tampered with my email address that's why I didn't receive a follow up email survey as it used to before. Even-though I received an email confirming my scheduled appointment for this service ***************** Honesty should be practiced more often*******************

I was pleasantly surprised by what good service I received from the dealership here! They made me feel good about leaving my car in their hands, which is priceless to me. Thank you for taking care of my Prius V and being so kind throughout the entire experience!

I HATE making a Service Appt with a Call Ctr! I want to talk to the Dealer location that's going to do the work! When I make an Appt & told 1hr. that's what I expect! I will change to a time I can get what I want. Not to be told when I get there it will be 1 1/2 Hr. I always wait! This was only the 2nd Service on a New Car (10,000 miles) Oil change. Jiffy Lube only takes 15-20 min. Why go to a Dealer!!!!

This dealership is great! I recently moved. There is a dealership more convenient. However, Toyota Autonation is much cleaner and their customer service is excellent. It is well worth the drive.

good services and on time

Everyone is always very nice, very thorough and very accommodating with time schedules. It’s always very easy and a pleasure to have my vehicle serviced here. I have had all of my Toyotas serviced with them since moving to Virginia and have been very satisfied.

Had major work done on Rav4 with 180,000 miles. Runs like new

They were friendly and answered all of my questions to my satisfaction. Also the place looked like it had been kept up. Very clean

This is my first time using auto nation, and I was greeted with friendliness and such an excellent service that I didn’t know what I was doing before. I will be going back to them from now on with my Toyota Tacoma. I felt like I was getting good hands

I went there to purchase a remote and a key for my Toyota. Both the parts were ordered ahead of time. They said my wait time would be 1-1.30 hours. They made me wait 4 1/2 hours. They charged me close to $700. I paid and went to my car to leave. Neither the remote nor the key worked. The manager, Mr. Atmir Dzaseragic was very upset at his subordinate and yelled at him for not being able to convince me to stay longer to get the 2 pieces programmed. I asked for my money back. Mr. Atmir was very upset at me and extremely rude because I did not want to stay another hour on top of the 4 1/2 hours that I had already waited. They also wanted me to spend another $3500 on other unnecessary services to my vehicle. And then they offered to buy my vehicle for $2000!!! What a rip off. I will never go back to this place.

I spent over 4 hours trying to lease my car and over 4 hours attempting to buy out the lease three years later when they tried to up sell my buyout with a much higher interest loan and a much higher premium. I will never trust them for anything again.

Jonathan is a great sales rep, very detailed and thorough. Helped me walk out with a beautiful new Tacoma! Great Customer Experience and very nice showroom as well.

Mr. Ashraf Islam of AutoNation Leesburg, Virginia was very helpful throughout my quest of car selection. I was delighted to work with him as he explained each and every aspect of the process. I will highly recommend him. Farooq

Bought my recent graduate (HS) a used Camry from Deke, made the experience too easy! Thanks Deke!

The best dealer to get a new car from . I had the pleasure of talking and meeting Marta Szakos , she gave me the best deal for my new 2021 RAV4 , and she explained everything to me and kept me updated throughout the whole process . Believe me I went to all Toyota Dealerships in the area , and I got the best price and service here .

We have bought two cars from Here this year and it has been a great experience!!! Deke our salesman was Great !!! He was very knowledgeable about the features of the cars, super nice, easy to work with, no pressure and very accommodating to make the deal go through and offered me great value on my trade in to complete the deal. I was in and out in 30 minutes. I love my Venza (50 mpg) and my son loves his C-HR. Thanks again Deke

I go for service every 5,000 miles/6 months, it is phenomenal! I take all my vehicles there. They always take good care of me and make sure my vehicles are running smoothly. Very sweet and keep me updated! Definitely recommend going with Justin or Bryan!

They were great to deal with and the made the process quick and easy. Rick and Zaheder were very helpful!

Toyota just know how to cheat people. I have experience with them. When you are buying a toyota car, do not sign anything because they have two different invoices; one is they show you but the other one is hidden which is higher price. As well as, they steal some stuff which are included from manufacture while they charge you. I'm struggling with “AutoNation“ dealer about their fraud cheating. I have documents that prove my words. This is my duty to announce. If you need to know in detail, please let me know.

Great dealership! The customer service is very good, friendly scheduler staff, service techs are well qualified… but like anybody that works for you, you have to check them and make sure they’ve done the work you wanted. I just had my car in for routine maintenance and inspections. When I got the vehicle back, the tires looked a little low and I asked the scheduler if they had checked them, and he said, “Oh yes, of course!” Well, I took the car back to the service bay and asked the service tech to check if they were properly inflated. Long story short, after telling me they were fine, I insisted that he checked them and that I watch, sure enough, all four were low, and one them was almost 6 pounds light!. So no, they didn’t do everything that was needed. It’s your car you have to check on them.

I was not initially impressed with my initial visit two years ago, however, my last two have been satisfactory. This visit, unfortunately due to my totally stupidity and carelessness, resulted in me damaging my engine oil pan during an oil change. I had the truck towed to the dealership and they were able to accommodate me and make the repair within a respectable time frame. So far, the oil mess was cleaned up and the oil pan replaced and there are no further issues associated with my stupid actions.

Patrice and the whole team at AutoNation Toyota were great! Hands down the easiest and smoothest new car buying experience of my life. We searched Toyota dealerships in a 3 state area looking for the 2021 Sienna model we wanted (at the price we wanted) and Patrice was quick to respond, took the time to talk us through the process, helped us secure our van while it was on the train to the dealer, was honest and upfront about pricing and did not tack on $3K or other high fees like other dealers wanted to charge us. We highly recommend Patrice and AutoNation if you are in the market for a new or used car!

Patrice and the whole team at AutoNation Toyota were great! Hands down the easiest and smoothest new car buying experience of my life. We searched Toyota dealerships in a 3 state area looking for the 2021 Sienna model we wanted (at the price we wanted) and Patrice was quick to respond, took the time to talk us through the process, helped us secure our van while it was on the train to the dealer, was honest and upfront about pricing and did not tack on $3K or other high fees like other dealers wanted to charge us. We highly recommend Patrice and AutoNation if you are in the market for a new or used car!

Made the buying process as smooth as possible, even in a challenging market. Great communication and follow through. Thank you!!

great customer service, keeping you informed on changes

Fast, efficient, very courteous service.

Bought our Highlander new in 2002, almost 295,000 miles and 20 years later it’s still going strong! Here’s to Going Places!

Quick and the representative was very responsive to my vehicle needs. Well done! Thank you. Need to sell new all electric cars and trucks!